Employee Relations Manager

• ER leadership role with team management scope
• High-impact position at the heart of NHS workforce transformation

About Our Client

The company is a large organisation in the healthcare sector, with an outstanding reputation in the UK. They are well-respected for their commitment to quality, and their focus on driving professional growth and development.

Job Description

• Lead and quality-check complex ER casework across the Trust
• Manage and develop a team of ER professionals (currently 6, growing to 7)
• Develop and implement an Employee Relations strategy with the Head of ER
• Oversee ER KPIs, reporting systems, and cultural/EDI trend analysis
• Act as escalation point for complex or sensitive ER issues
• Design and deliver ER-related training to HR teams and managers
• Collaborate with legal teams, trade unions, and governance bodies
• Contribute to policy development and ensure legal compliance
• Deputise for Head of ER on key projects and tribunal cases

The Successful Applicant

A successful 'Employee Relations Manager' should have:

• CIPD Level 5 or 7 - essential
• NHS or similar, wider public sector experience - essential
• Proven experience managing complex, high-volume ER casework
• Previous team leadership in a strategic ER environment
• Ability to manage multiple stakeholders, including unions and legal teams
• Strong coaching, conflict resolution, and training delivery skills
• Unflappable, firm but fair approach with excellent interpersonal skills
• Strong analytical skills for interpreting ER data and trends
• Confident managing policy development and legal compliance

What's on Offer

• A competitive benefit package
• 6-month initial contract with view to extend or go permanent
• Hybrid working: 3 days on-site at East Surrey Hospital
• Opportunity to shape ER strategy and manage a growing team