Employee Relations Case Lead

Employee Relations Case Lead page is loaded Employee Relations Case Leadlocations: Bradfordtime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 12, 2026 (13 days left to apply)job requisition id: REQ\_ We're looking for an Employee Relations Case Team Lead to join our team on a permanent, full-time basis, based in our Bradford office. The role offers hybrid working. The ER Case Team Leader plays a key role in delivering an effective, high quality employee relations service by leading a team of ER Case Advisors. The role ensures consistent and legally compliant case management, provides experienced oversight of complex and high risk matters, strengthens manager capability, and drives continuous improvement across ER quality, processes, and service delivery. Lead, mentor, and develop a team of ER Case Advisors to deliver a high performing, engaged, and consistent service Allocate and prioritise ER caseloads, balancing risk, complexity, and team capacity Provide expert oversight, challenge, and quality assurance on ER advice and case outcomes Supervise and support complex ER cases, acting as escalation point for high risk, sensitive, or business critical matters Partner with senior managers and key stakeholders to provide confident, pragmatic ER advice Ensure ER case management is fair, consistent, evidence based, and compliant with UK employment law and company policy Identify ER trends, risks, and root causes, using MI to inform actions and improve manager capability Drive continuous improvement across ER processes, policies, quality standards, and service delivery We tend to look for people with: Essential: Proven experience in an Employee Relations or HR Advisory role Strong working knowledge of UK employment law, with practical application Proven experience managing complex, high risk ER cases end to end Strong collaborative stakeholder management skills, with the ability to influence and build alignment at all levels. Confident decision maker, able to provide constructive challenge and clear direction Experience managing ER cases within a multi client or outsourced environmentDesirable: Experience leading, managing, or mentoring HR/ER professionals CIPD Level 5 or Level 7 qualification (or equivalent experience) Background in high volume and/or unionised environments Experience supporting organisational change, including restructures, TUPE, or redundancy programmes Competitive salary 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% 24 hours of paid Volunteer Time Off Discounted gym and wellness memberships Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset, we're eager to hear from you, no matter your background. Our Story We're building Tomorrow's Connections Today.Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms - Liberty Telecom, Liberty Growth and Liberty Services.Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe's best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow's Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive.Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series.Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue.Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong.And we're prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. 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