EMEA Regional CX Lead (Hybrid)

A global consulting firm in Greater London is seeking a Regional CX Teamlead to manage customer experience and operations. The role involves overseeing billing, onboarding, and renewal management while leading a team to ensure operational excellence. The ideal candidate has at least 5 years in CX Operations and proven leadership skills. Experience with Salesforce and a proficiency in English, along with another European language, will be advantageous. This position offers a hybrid working model.