EMEA Regional Account Director (RAD)

EMEA Regional Account Director - Dublin, Ireland

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are currently seeking a dedicated and dynamic Regional Account Director to join our team and play a key role in driving excellence and innovation throughout the EMEA region of one of our key Global Strategic Accounts.

Sodexo's Global segment plays a pivotal role in shaping the strategic direction of our organisation worldwide. As a central function, it brings together our international leadership, global service lines and specialist teams who develop the frameworks, standards and innovations that guide our operations across all regions. This segment ensures consistency, drives global performance, and supports the delivery of best in class services for our clients and consumers. Working within the Global segment means contributing to initiatives that influence the entire organisation, from global strategy and transformation to service excellence and operational alignment - making it an exciting environment for those who want to have a broad, international impact.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Main Responsibilities

• Strategic Client Relationship Management Serve as the primary, trusted strategic partner to the client's EMEA Real Estate and Workplace Services (REWS) food team, ensuring Sodexo's delivery aligns with the client's evolving workplace strategies.
• Regional Operational Excellence Oversee the operational performance of all food spaces across multiple EMEA countries, ensuring flawless execution, strict compliance with food safety, and the highest standards of culinary quality.
• Financial Stewardship & Growth Own the P&L for the EMEA region. Drive financial discipline, optimize operational efficiencies, manage large scale budgets, and identify opportunities for sustainable commercial growth and innovation.
• Inclusive Hospitality & Community UX Champion a user centric hospitality framework that transforms traditional corporate dining into inclusive, community building spaces, ensuring food experiences adapt seamlessly to the diverse cultural expectations of employees across EMEA.
• Innovation & Sustainability Leadership Champion the client's commitment to sustainability (e.g., waste reduction, plant forward menus, circular economy) and integrate innovative food technology and trends into daily operations.
• People & Culture Development Lead, inspire, and mentor a diverse team of country managers, chefs, and operational leaders across the region. Foster an inclusive, high performing culture that reflects the client's dynamic environment.
• Data Driven Performance Utilize analytics and user feedback to continuously iterate on food offerings, space design, and service delivery, ensuring measurable increases in employee satisfaction.

The Ideal Candidate

• Experience: Multi-country leadership experience in contract catering, luxury hospitality, or corporate workplace services, specifically managing large scale, multi-site regional portfolios.
• Cultural Fit: An entrepreneurial mindset with ability to be agile, innovative, user-focused, and comfortable navigating ambiguity.
• Leadership Style: A collaborative, inclusive, and charismatic leader who excels at managing cross functional, multicultural teams across different geographies and time zones.
• Commercial & Analytical Acumen: Strong financial mastery of complex, multi million euro regional budgets (P&L management), and a proven record of data driven decision making.
• Stakeholder Management: Exceptional communication, negotiation, and relationship building skills, with the ability to influence senior C suite clients and frontline staff alike.
• Education: Bachelor's Degree in Hospitality Management, Business Administration, or a related field (Master's or MBA preferred).

Package Description

Competitive salary depending on experience

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.