EMEA Product Support Specialist - AI-Powered CX

Solidroad, based in Dublin, is seeking a customer support specialist to assist clients via Slack and Intercom. This role demands strong communication skills and a solid understanding of tech support. You'll work closely with a dedicated team, supporting customers, managing inquiries, and improving help center content. Candidates should have around 1 year of experience in tech roles and a willingness to learn about product workings. The position is in-person, requiring presence in the Dublin office five days a week.