EMEA Operations Strategy Manager

At dōTERRA Europe Services we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities for growth and movement throughout the company.

The Europe Operations Strategy Manager plays a critical role in shaping and driving the strategic direction of dōTERRA's European Operations network. This position partners closely with cross-functional leaders across Fulfillment, Distribution, Demand Planning, Inventory Control, and Procurement to develop and execute data-driven operational strategies that support scalability, efficiency, and Member experience. The role is responsible for evaluating network design, identifying expansion or optimization opportunities, and delivering actionable insights through advanced analytics and financial modeling. Additionally, this individual leads the development of monthly performance dashboards and executive reporting, enabling senior leadership to make informed, strategic decisions that enhance supply chain performance across the region.

Role could be based in either of our Germany, UK or Ireland based offices depending on the successful candidate's location, office presence is required 3 days a week, with a 2 days possibility to work from home.

• Develop and drive operational strategies that support doTERRA's growth across Europe.
• Identify opportunities to optimize our fulfillment and distribution network while improving efficiency and service.
• Partner with teams across Supply Chain, Logistics, Procurement, Inventory, and Demand Planning to deliver impactful cross-functional initiatives.
• Support strategic projects, including new market launches, infrastructure investments, and operational improvements.
• Conduct scenario modeling, analyze operational data and transform insights into actionable recommendations for senior leadership.
• Develop business cases and identify opportunities for cost savings, process optimization, and long-term value creation.
• Support strategic initiatives such as new market entry, product launches, and infrastructure investments.
• Lead continuous improvement initiatives by simplifying processes, standardizing ways of working, and exploring new technologies.
• Build and maintain operational dashboards and KPIs to support informed decision-making.
• Act as a trusted strategic partner to Operations leadership, influencing decisions through data-driven insights.
• Analyze large datasets to identify trends, risks, and opportunities within the supply chain.
• Lead cross-functional projects that deliver measurable business impact while fostering a culture of collaboration, accountability, and continuous improvement.

• Bachelor's degree in Supply Chain, Business, Finance, Engineering, or related field; Master's degree (MBA or similar) preferred.
• 6-10+ years of experience in supply chain strategy, operations analytics, consulting, or related field.
• Strong analytical and quantitative skills, with experience in data modeling, financial analysis, and scenario planning.
• Advanced proficiency in Excel and experience with BI tools (e.g., Power BI, Tableau) and ERP systems (SAP preferred).
• Demonstrated experience working across multiple supply chain functions (fulfillment, logistics, planning, procurement).
• Strong business acumen with the ability to translate data into actionable insights and strategic recommendations.
• Excellent communication and presentation skills, with experience engaging senior leadership.
• Proven ability to manage complex, cross-functional projects in a fast-paced environment.
• Fluent in English; additional European languages are a plus.
• Willingness to travel within the EMEA region as needed.

doTERRA' s Contact Center in Budapest was opened in 2020, since then we have hired over 250 people to support our members and customers in 19 languages.

Our job is to assist customers with any issues related to packages, online ordering, and any questions they might have.

We help them by showing empathy and effort throughout their journey with doTERRA.

Our people are very diverse, fun, and energetic.

We are looking for people, who would like to grow, learn, and have a passion for high quality customer service.

In addition to our many contact center teams, we also have supporting roles such as; trainers, shipping specialists, and knowledge base specialists.

We are proud to say that we fill the roles mostly internally and give a career opportunity to our employees to grow within the company.

Our office is a modern, innovative environment on two floors of the BudaPart Gate office building, located 11th district of Budapest, Hungary.

Check out our videos about the our Budapest office to see a slice of our life in doTERRA Europe Services Ltd and some exciting events you might get a chance to be part of!

We had the opportunity to host one of the biggest conferences of doTERRA in Budapest and many of our colleagues were able to participate in it.

If you join our team, you may also have the chance to be part of similar experiences and help with projects in addition to your daily tasks.

Being part of the doTERRA Budapest Family means you get the chance to be in close contact with our Members and occasional meet some of them at events like BEYOND in Budapest.

See a little video about the convention from June 2022!

If you would like a glimpse behind the curtains and see a little bit more about our office and colleagues, watch a video about this video about our Budapest office!

dōTERRA Europe Services is committed to employing a diverse workforce.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.