EMEA Cabling Quality Mgr, Global Cabling Quality

EMEA Cabling Quality Mgr, Global Cabling Quality

Job ID: Amazon Data Services Ireland Limited

AWS Infrastructure Services is seeking an exceptional Quality Assurance Cabling Manager to lead a data center quality team in our Global Network Delivery organization. As a key leader in our infrastructure team, you will drive best in class cabling quality across AWS' global data centers, helping us maintain our position as the world's most efficient and cost effective cloud infrastructure provider.

In this role, you will lead a team of Cabling Quality Assurance (QA) Program Managers and Technicians, establishing and maintaining the highest quality standards for our data center network deployments. Your team will be instrumental in ensuring that all design, build, scaling, and hardware installations meet AWS's rigorous quality guidelines, ultimately enabling seamless cloud services for our customers worldwide.

Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Lead and develop a diverse team of both technical and non technical Network Cabling Quality Assurance Program Managers and Technicians
• Establish and oversee comprehensive quality control systems, including inspection mechanisms, development of Standard Operating Procedures (SOPs), and performance measurements
• Partner with network design teams, construction managers, deployment personnel, and vendors to develop and enforce installation standards
• Manage end to end quality metrics, risk management, and preventative measures
• Drive continuous improvement through data driven process optimization and programmatic focus
• Facilitate the adoption of quality assurance checklists and develop programs focused on remediation strategies
• Serve as the primary quality assurance subject matter expert for cabling and hardware installations
• This position requires 25% travel within the region to AWS Data Centers for project reviews and onsite coordination

A day in the life

Your typical day will involve collaborating across multiple disciplines and time zones. You'll start by reviewing quality metrics from previous day's inspections and checklist findings and address any immediate concerns with your team. Throughout the day, you'll conduct one on one meetings with team members, participate in cross functional planning sessions, analyze trend data, drive root cause analysis, and identify improvement opportunities for our programs.

You will work directly with Cabling Quality Assurance team members as well as Design, Construction, Deployment managers and vendors to refine structured cabling and installation standards. You will visit data centers to ensure compliance, facilitate partner team training, and gather insights for continuous improvement. You will find yourself leading technical whiteboard sessions to resolve implementation challenges and presenting quality metrics to senior leadership.

Basic Qualifications

• Experience in people management and team development
• Experience in engineering work, managing large scale services
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission critical team or product
• High school or equivalent

Preferred Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in a management position with 5 or more direct reports
• Experience working in data centers with an emphasis on building and equipment operation
• Familiarity with ISO9001, ISO11801, TIA568C, TIA942, and/or ANSI/BICSI

Job details

• IRL, D, Dublin
• Corporate Operations

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