EL 1 - S&T5 Digital Research Service Management Operations Specialist

EL 1 - S&T5 Digital Research Service Management Operations Specialist

• $120,303 - $135,701 + up to 15.4% Superannuation
• Edinburgh - SA

The Role

The Scientific Computing (SC) branch enables and accelerates Defence science and technology research and protects assets in DSTG's digital research environments. SC does this by provisioning and supporting scientific computing infrastructure that is well managed, sustainable and scalable; continuing to invest in innovative centralised digital research infrastructure and services, while divesting commodity distributed ICT infrastructure and services; and developing new Scientific Computing practices and technologies.

As the Research Service Management Service Operations Specialist, you will lead a team, which ensures a high-level of integration, continuity and consistency of services in support of the Defence Digital Sciences research capability.

Specifically relating to effective and efficient research ICT Service Operations, continuous improvement and process and workflow automation using a range of service management frameworks, applications and practices. You will use your expertise to maintain and evolve these to meet rapid demand and change as the organisation's demand changes. You will lead a team, which ensure Digital Science services are accessible, efficient and effective in enabling researchers to use the complex computing capabilities provided for Defence scientific research.

About our Team

You work closely with a peer who is responsible for Service Delivery and will lead a team of specialists who have expertise in ICT Service Management practices such as ITIL, IT4IT, Agile Service Management, COBIT and DevOps. Together you will deliver and operate the provision of scientific ICT services developed and customised to enable scientists and researchers to get on with their job with digital science ICT being the indispensable means of achieving their outcomes.

In the Defence Science and Technology (DST) Group, you will enjoy Australian Public Service conditions, which include an attractive salary package and flexible, family-friendly working arrangements. Our staff have access to flexible working hours with opportunities for home-based work.

Our Ideal Candidate

We are looking for someone who is passionate about the researcher experience, can innovate to improve the ways research ICT services can be delivered and can build on the existing platforms in use to further enhance service operations. You will support Digital Science, Scientific Computing and Super Computing Branches service delivery to provide relevant scientific ICT services, which deliver outcomes with influence. You will inspire and guide a dedicated team of scientific ICT professionals to make sure the practices deliver the outcomes, which can make a difference for Defence research. You will be passionate about ICT Service Management and you want to break new ground to innovate this discipline for a specialised research organisation.

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Note

Note: your personal information provided to the Department of Defence will be stored in the Department's recruitment system, and will not be deleted if you later withdraw an application. Your application details, including your personal information provided in the application, will be retained as per directions set out in the Archives Act 1983 and Administrative Functions Disposal Authority (AFDA).

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