Education Systems Service Delivery Lead (Hybrid)

Pearson in Manchester or Rotherham offers a hybrid role as Lead Specialist, Education Specialist. You will drive system readiness and delivery for a high-impact government contract, acting as the go-to expert for troubleshooting, process improvement, and cross-team collaboration.

You will manage day-to-day service delivery, coordinate with technical and operational teams, mentor colleagues, and lead capacity planning and performance testing to sustain service levels and data integrity.