Education Services Officer

Fixed-term contract: 6 months

Are you an organised and collaborative professional with a passion for supporting educational excellence? We are seeking an Education Services Officer to join our Curriculum Approval Team on a six-month fixed-term contract.

This is an exciting opportunity to play a key role in supporting the development, approval and enhancement of the University's academic portfolio. Working closely with colleagues across faculties and professional services, you will help ensure that our curriculum approval processes are effective, efficient and focused on delivering an outstanding educational experience for our students.

About the Team

Curriculum Services supports the design, development and quality assurance of the University's academic provision. The department comprises three specialist teams:

• Curriculum Approval
• Curriculum Review and Enhancement
• Curriculum Data

This role sits within the Curriculum Approval Team, which is at the heart of academic development and assurance activities across the University.

About the Role

As an Education Services Officer, you will work closely with academic colleagues and stakeholders across the University to support curriculum development and approval processes.

Key responsibilities will include:

• Supporting academic colleagues through programme approval, amendment and discontinuation processes.
• Coordinating and servicing Faculty Approval Panels, ensuring the chair and panel members are provided with the information they need to make informed decisions.
• Working closely with key stakeholders to facilitate Programme Enhancement, Approval and Review events.
• Providing advice and guidance on curriculum approval processes and associated regulations.
• Maintaining and updating curriculum information within the curriculum management system and developing expertise in its functionality.
• Acting as a key point of contact for complex curriculum queries, ensuring they are resolved efficiently and professionally.
• Contributing to the continuous improvement of processes, systems and ways of working within Curriculum Services.

As part of Curriculum Services, you will also have opportunities to contribute to wider directorate activities and key institutional events.

About You

We are looking for someone who is proactive, adaptable and committed to delivering an excellent service.

You will be able to demonstrate:

• Excellent stakeholder engagement and relationship-building skills.
• Strong written and verbal communication skills, including the ability to prepare reports and presentations for a range of audiences.
• The confidence to manage and resolve complex queries, working collaboratively with colleagues and stakeholders.
• Strong organisational skills and the ability to manage competing priorities effectively.
• A commitment to continuous improvement and service excellence.
• Experience of working within, or a good understanding of, the higher education sector.
• Most importantly, you will enjoy working collaboratively and be motivated by helping colleagues navigate processes that support the development and enhancement of academic provision.

For a full list of essential and desirable criteria, please refer to the Job Description and Person Specification.

Further information

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from local and international communities, including those from Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.