Education Customer Support Advisor Hybrid Belfast

A leading contact centre in Belfast is seeking a Customer Support Advisor to support the education sector through emails, phone, and social media interactions. The role requires minimum 6 months experience in a contact centre or being a recent college graduate. Responsibilities include handling viewer inquiries, categorizing contacts, and providing high-quality responses. This full-time position offers hybrid working, with onsite days and several employee benefits including discounts, employee assistance programs, and free healthcare coverage after one year.