Education Centre Manager

Responsibilities

• Using KPIs and performance data to continuously improve results
• Ownership of overall centre profitability including revenue management, optimising staff efficiency, and driving membership growth
• Leading, coaching, and developing a supervisor and team of tutors
• Creating a positive, high-performance team culture with strong engagement and accountability
• Safeguarding every child in your care and ensuring full Ofsted and company compliance
• Driving membership growth through community engagement, local partnerships, and marketing events
• Delivering excellent family and member experiences from first enquiry through to long-term progress
• Managing day-to-day operations to ensure the centre runs smoothly and efficiently

Day in the Life

• Role model excellent tutoring and coach your team, supporting members to achieve real maths and English progress and unlock a love of learning
• Monitor and celebrate member progress, holding meaningful conversations with families about achievements and next steps
• Build the centre's reputation through local brand presence, community engagement and sales activation
• Host trial sessions, manage enquiries and new member experience, ensuring every family feels welcome and supported

Qualifications

• Passionate about education and working with children
• Experience leading a team in a fast-paced environment
• Lead boldly and take full ownership of goals, driving progress and tackling challenges head on
• Inspire and empower your team to perform at their best, cultivating a culture of trust, collaboration, and accountability
• Use data to diagnose needs, plan strategically, and improve results
• Communicate clearly, confidently and with impact
• Balance multiple priorities while staying calm under pressure
• Give and receive feedback openly and be committed to self development
• Strong commitment to safeguarding, prioritising the safety and wellbeing of every child in your care

Benefits

• 27 flexible holiday days each year, plus additional gifted time off between Christmas Eve and the New Year and extra holiday based on length of service
• 3 additional paid days off for a personal or religious celebration, wellbeing or a volunteer day
• Potential to earn an individual performance bonus of £1,250 twice a year based on centre performance
• Fully subsidised tuition for children of all salaried staff and 50% off Explore Learning membership fees for immediate relations of staff members
• Staff discounts including gym memberships and sportswear, free or railcard, free counselling services, access to My Possible Self wellbeing app, cycle to work scheme, and discounted Tastecard
• Additional length of service reward providing access to private health insurance with Vitality
• Referral bonus, payroll giving scheme, enhanced parental leave, and pension options

Logistics

• Location: Birmingham full time
• Starting salary: £31,250 - £33,750 per annum, with London weighting when applicable
• Contract: Full time, permanent
• Working hours: Typical week - Tuesday 11am 8pm, Wednesday 11am 8pm, Thursday 11am 7pm, Friday 9am 6pm, Saturday 9am 5pm (varies by centre)

Equal Opportunity Statement

Equality, Diversity & Inclusion: We welcome applicants from all backgrounds and are committed to creating a welcoming, inclusive environment where everyone is valued, respected, and able to reach their full potential.

Proof of eligibility to work in the UK will be required. Unfortunately, we cannot offer any form of sponsorship.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Our safeguarding processes are rigorous and designed to deter, identify and reject any risk to children. Any offer is strictly conditional upon satisfactory references and an Enhanced DBS check. You must provide a full employment history with gaps clearly explained and evidenced where required. Any omission, inconsistency or misleading information may result in your application being rejected, an offer withdrawn, or dismissal. This role is exempt from the Rehabilitation of Offenders Act 1974 (and relevant Exceptions Orders). Relevant disclosures will be required in line with DBS and safer recruitment requirements.