Ecommerce Manager

Role: Ecommerce Manager Hours: 37.5 hours per week (part time considered) Contract: Permanent Salary: £28,392 - £31,157 per annum

Appointments are normally made at Point 1 of the salary scale, in line with the organisation's pay policy. A higher starting salary may be considered where the successful candidate demonstrates relevant experience, skills and competencies for the role.

Closing date: 21 October 2026 Interview date: 29 October 2026

Do you have a passion for data analysis, user experience, and digital growth? Would you like to be part of an Outstanding-rated hospice team, providing compassionate care that makes a genuine difference to patients and those important to them?

At Wigan & Leigh Hospice, our people are at the heart of everything we do.

Together, we deliver outstanding specialist care and support to people living with life-limiting illnesses and those important to them.

Every member of our team plays an important role in helping us deliver the highest standards of care across our community.

We are proud to be rated Outstanding by the Care Quality Commission (CQC), reflecting the dedication, expertise and compassion of our colleagues and volunteers.

Our values: Compassion, Accessibility, Respect and Excellence - are at the heart of everything we do.

Why join us

At the heart of everything we do is our commitment to our people. We know that when our staff feel valued, supported and empowered, they can provide the highest standard of care to the patients and families who rely on us.

As part of our team, you'll benefit from a rewarding working environment and a comprehensive package designed to support your wellbeing, financial security and professional development, including:

• A warm, welcoming and supportive workplace.
• 35 days' annual leave (including bank holidays), increasing with length of service.
• Contributory pension scheme.
• Free on-site parking.
• Subsidised lunches.
• Cycle to Work Scheme.
• Discounts on shopping, leisure and holidays.
• Access to an on-demand GP service.
• Westfield Health Cash Plan.
• Life Assurance.
• A wide range of health and wellbeing initiatives.

About the Role

As an Ecommerce manager, you will manage online sales for the charity, working with a team of volunteers to maximise the potential of online sales for Wigan & Leigh Hospice. This role offers an opportunity to make a real and meaningful difference to a charity that is centred around the local community.

You will bring experience of generating income from selling items online, in particular eBay, and other online channels, along with knowledge of other online retail platforms and the potential they offer.

This role will involve regular travel to the hospice's shops across the borough.

Full UK driving licence, with vehicle insured for business use is essential for this role.

Working Pattern

This is a 37.5-hour per week role, working Monday to Friday, 8.30am to 4.30pm.

Successful appointments will be subject to a Standard Disclosure and Barring Service Check (DBS) check as part of the pre-employment screening process.

Please note: This role is not eligible for sponsorship under the Skilled Worker route of the UK's points-based immigration system. Applicants must already have the right to work in the UK and will be required to provide evidence of this before taking up the post.

About us

For more than 40 years, Wigan & Leigh Hospice has supported people living with life-limiting illnesses and those important to them across our local community.

As an independent charity, we provide specialist palliative and end-of-life care tailored to the needs of each individual.

Our services support people physically, emotionally, socially and spiritually, helping them achieve the best possible quality of life while ensuring dignity, comfort and choice remain at the centre of their care.

We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our "Role Applicants Data Protection Compliance Statement (Privacy Notice)".

If you'd like to know more about this role before applying, please get in touch with our team.

We provides specialist care and support to people across the Wigan borough who are living with a life-limiting illness.

The care we provide is only possible because of our people. At Wigan & Leigh Hospice, we're proud to offer meaningful employee benefits that reflect our commitment to making this a great place to work - and a place where everyone feels valued.

Training and development

We recognise that training and development needs can arise at any time and aim to provide the most appropriate support - from self-directed learning to formal education and training.

All hospice employees receive an annual appraisal - a chance for open, honest and supportive discussion with their manager about performance, goals, and development needs.

Employee assistance

We offer employee assistance programmes to support health and wellbeing. These include counselling, wellbeing resources, and access to expert advisors on a range of topics.

Our Wellbeing Champions are on hand to listen, offer resources, and signpost colleagues to the right support - all while promoting positive health and wellbeing.

We support our employees to balance work and home life by considering flexible working arrangements. All eligible staff have the right to request flexible working.

Employees receive an annual incremental rise within their pay scale, allowing progression in post up to the top of the band. This is in addition to any pay award that may be implemented.

Annual leave

Employees receive a generous annual leave entitlement of 35 days, including bank holidays. Part-time staff receive leave pro-rata to their hours.

Employees pay a minimum contribution of 3% and can choose to pay more, while the hospice contributes 7%. Qualified clinical staff may remain in the NHS pension scheme, if eligible.

We offer enhanced sick pay from the first year of service.

Maternity and adoption

We offer enhanced maternity pay through our Occupational Maternity Pay (OMP) policy. We also provide an occupational adoption payment scheme, which you may be entitled to.

Life assurance

For employees not in the NHS pension scheme, we offer a Group Life Assurance Benefit Scheme that provides cover at three times your current salary until you leave the hospice or reach the age of 65.

Free parking

We offer free parking at the hospice in a well-lit, easily accessible car park.

Subsidised meals

Our catering team serves fresh, home-cooked meals daily at a subsidised rate - from three-course options to lighter bites.

Blue Light Card

As our payroll is processed by Wrightington, Wigan and Leigh NHS Foundation Trust, employees are entitled to a Blue Light Card, giving access to discounts both online and in store.

Cycle to Work

A government-backed scheme offering tax-free bikes and accessories with no upfront costs. Save money while making healthier journeys to work.

Training and development

We recognise that training and development needs can arise at any time and aim to provide the most appropriate support - from self-directed learning to formal education and training.

All hospice employees receive an annual appraisal - a chance for open, honest and supportive discussion with their manager about performance, goals, and development needs.

Employee assistance

We offer employee assistance programmes to support health and wellbeing. These include counselling, wellbeing resources, and access to expert advisors on a range of topics.

Our Wellbeing Champions are on hand to listen, offer resources, and signpost colleagues to the right support - all while promoting positive health and wellbeing.

We support our employees to balance work and home life by considering flexible working arrangements. All eligible staff have the right to request flexible working.

Employees receive an annual incremental rise within their pay scale, allowing progression in post up to the top of the band. This is in addition to any pay award that may be implemented.

Annual leave

Employees receive a generous annual leave entitlement of 35 days, including bank holidays. Part-time staff receive leave pro-rata to their hours.

Employees pay a minimum contribution of 3% and can choose to pay more, while the hospice contributes 7%. Qualified clinical staff may remain in the NHS pension scheme, if eligible.

June lives with MND and has received assistance from both our Hospice in your Home and complementary therapy team here at the hospice for two years. Here, June shares her story with the help of her husband, Colin.

Three of our wonderful volunteers - Vicky from Sri Lanka, and Liubov and Viktoriia from Ukraine, are volunteers at our charity superstore on Robin Retail Park. Here, they tell us how their volunteering roles have supported them to not only develop their English language skills, but to make friends in their local area too.

June lives with MND and has received assistance from both our Hospice in your Home and complementary therapy team here at the hospice for two years. Here, June shares her story with the help of her husband, Colin.