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EA with an Ops Brain - Build the Systems That Let Us Scale

Posted 6 days 10 hours ago by LiveseySolar Healthcare Marketing

Permanent
Not Specified
Other
London, United Kingdom
Job Description

You already run calendars blindfolded-now you're hungry to run the whole engine. Imagine shadowing our CEO, documenting how she wins deals, then hiring the person who replaces you in that very process. Picture turning scattered know-how into bullet-proof SOPs, automating the boring bits with AI, and watching the company sprint because you cleared the runway.

If you're itching to learn fast, build systems, and graduate from "assistant" to "integrator" inside a small, driven team-keep reading.


What You'll Do (First 18 Months)


0 - 6 months - Sales Enablement

Shadow our CEO on every prospect & partner call. Turn discovery proposal close into step-by-step SOPs. Run follow-ups, proposals, CRM hygiene.


  • 10 sales SOPs live
  • All follow-ups sent 24 h
  • Pipeline data accuracy 98 %


4 - 6 months - Hire Behind the CEO

Draft the JD, screen CVs, and onboard the SDR/AE who will own day-to-day sales admin.


  • SDR/AE hired and ramped
  • CEO fully out of "first + last-mile" sales work


7 - 18 months - Operations Lift-Off

Apply the same shadow document delegate cycle to HR, finance, compliance, and admin. Run weekly scorecard & Leadership team "L10" agenda. Automate low-value tasks with Zapier / GPT-4o.


  • SOP library 100 docs (95 % pass QA)
  • Time-to-hire 30 days
  • CEO low-value tasks


We run a personal review with every team member each quarter. At 18 months we'll formally review your progress toward our Operations Manager stage. Long-term, our 14-step career framework can take you from Administrator all the way to COO-we build leaders here.


Day-to-Day Snapshot


  • Join / review sales calls Fireflies transcript GPT-4o recap in Go High Level.
  • Draft & route contracts via lawyer DocuSign; chase signatures
  • Maintain Monday company scorecard; flag reds; facilitate L10 agenda.
  • Publish every new process in SweetProcess; schedule quarterly audits.
  • Build Zapier / Make automations; present monthly "hours saved" report.
  • Coordinate seamlessly with our part-time remote PA, full-time marketing & sales coordinator, and customer-success team to keep work flowing.


Who You Are


  • 3 + yrs Executive-Assistant or Rev/Ops experience in a
  • Proven sales-process fluency-CRM updates, proposals, follow-ups feel natural.
  • Process architect: shadow, map, SOP, train, and move on.
  • AI / no-code power-user: Zapier, Airtable/Notion, Scribe/Tango, ChatGPT.
  • Adaptable, low-ego, zero-gossip discretion; treat CEO access as a duty of care.
  • Write summaries a busy exec can scan in 20 seconds.


What We Offer


  • £40k - £55k base + performance bonus (DOE).
  • Hybrid: 2-3 days/week at our London City office; remote the rest.
  • Annual budget for AI / no-code courses to speed your growth.
  • Clear published career framework-starting at Stage 3: Operations Manager / Integrator-Track with formal 18-month review.
  • 20 days PTO + paid holidays, pension match, office gym, monthly socials.


Our Core Values (hell-yes to all or it's not a fit)


  • Know the goal: Always start with knowing the goal. Understand the task before you begin. Make sure your work helps to achieve that goal.
  • Learn quickly: Apply feedback immediately, look for new tools and methods to improve, and use and follow best-practice checklists.
  • Be a light: Have fun and share it with others. Focus on finding solutions, not problems. Stay enthusiastic and embrace change.
  • Show courage: If you have evidence, stand up for your ideas. Be honest and direct. Be confident in your strengths.
  • Give a damn: Deliver quality work on time. Improve your craft every week. Find new ways to help clients achieve their goals. Show your teammates that you care.


Apply by submitting your resume/cover letter!


What to Expect Next?

Once we review your application, if you're in the top 10% of candidates, you'll move on to a qualifying assessment.


This stage includes:


  • A few values- and qualifications-based questions.
  • A brief, informal video introduction-just a way for us to get a sense of your personality.


LiveseySolar celebrates diversity and is an equal-opportunity employer. If you're excited and feel mostly qualified, we want to hear from you.

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