E-commerce Executive

E-commerce Executive

Department: E-Commerce

Employment Type: Permanent - Full Time

Location: Head Office, London

Reporting To: Marie Boulet

Description Work as part of the UK E-commerce team to create a consumer-and-product driven E-commerce strategy for ELEMIS brand, UK, to be the No.1 destination for Skin Wellness products, advice and experiences in ELEMIS' UK home market.
What Will You Do?

• Support the delivery of budget and P&L which has been approved alongside the E-commerce Team. To provide support to the team with a focus on content and focus on day to day to ensure the delivery of campaigns and overall site performance.
• Support the E-commerce Manager in planning onsite content based on Marketing Calendar and trading priorities
• Responsible to create all content (products, campaign) in CMS to support launch campaign on schedule - part of the success of the website to contribute to a smooth journey
• Support Trading personalised experiences to increase conversion rate
• Assist in ongoing improvements of customer journey and overall digital customer experience from site to delivery.
• Assist in management of the on-site tools and technology
• Working with Online Trading Executive to support the day to day delivery
• Partner with Customer Service to ensure ongoing communication of site elements, functionality, and content. Address issues as they arise.
• Assist with SEO optimisation (title tags, meta descriptions, clean-up of backlinks, agency recommendations)
• Assist with publishing all blogs content and support the onsite content tasks required by the SEO agency
• Assist in the implementation SEO related changes and recommendations
• Support the E-commerce Manager on all SEO tasks related
• Put together creative briefs for on site content to support launches or seasonal campaign
• Support the digital needs of the omni-channel business.
• Support content creation
• Work with the team to manage site content development briefing and build including campaign delivery and blog content.
• Plan weekly onsite content go-live with the support of the E-commerce Manager
• General analysis and reporting on content and functionality performance, you will use both the CMS, Content square and Google Analytics GA4 to track versus targets and historical data.
• Summarise and leverage learnings to suggest further improvements based on data's and insights

What We Need From You

• Educated to degree level with specific direct marketing and web qualifications
• Good level and standard of UK/European education or equivalent
• Solid experience of working in a fast-moving Ecommerce business
• Minimum 2-3 years' experience within an online marketing department preferably gained with a similar industry
• Experience using Magneto 2 would be preferable
• Experience using Content Square or similar would be preferable
• Premium Brand experience preferable
• Solid background in Digital Marketing / Ecommerce, with solid experience in working for a brand with a focus on DTC
• Attention to details
• Passionate, with a collaborative nature and can-do approach
• Able to work at pace and under time pressure
• Experience in a digital-led company to be able to work under changing conditions and demonstrate agility and adaptability.

What We Offer You!

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
• Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Bonus/Commission Scheme
• Healthcare Cash Plan (with Dental)
• Private Medical Insurance
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
• Much, much more!

Some benefit eligibility is based on length of service or contract type