Dynamic Customer Resolution Specialist

Arcus FM Limited. is seeking a Customer Resolution Agent for the Redditch site. You'll be the first point of contact for escalations, ensuring timely resolutions for both internal and external stakeholders. This full-time role requires flexibility in shifts from 7am to 7pm, offering a salary of £27,164 per annum with additional benefits including bonuses, leave, and a pension scheme.

The ideal candidate has strong administrative skills, effective communication abilities, and experience in customer service, providing opportunities for individual development and training at Arcus.