Duty Manager

Minimum 16 hours p/w - including evenings and weekends

Must be willing to work overtime

Various shifts between 6am and 10pm

Duty Manager - Alsager SPAR Store

The Duty Manager reports to the Store Manager and works across all operational hours of the store, supporting the Store Manager in leading and motivating a team of colleagues to deliver excellent customer service and achieve store sales and profitability.

Key Responsibilities

• Ensure a safe, legal and high performing store, taking responsibility for the entire store during Duty Manager shifts.
• Assist the Store Manager to deliver all store operations, objectives and KPI's.
• Manage, coach and support colleagues, developing a motivated and empowered team through a positive, engaging management style.
• Carry out performance management and absence management as appropriate.
• Responsible for opening/closing of the store, colleague safety and stock/cash security during shifts.
• Carry out cash reconciliations, voids, refunds and other 'management' tasks for till colleagues.
• Lead the team to provide an exceptional customer experience and set the store apart from its competitors.
• Promote the store by engaging with and supporting the local community.
• Adhere to all company policies, procedures and processes.

Duty Manager Skills Required

• Previous management or supervisor experience within a food retail or similar fast paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Ability to plan, organise and prioritise effectively.
• Strong communication and influencing skills at all levels.
• Decisive and able to take appropriate action.
• Promotes collaborative working.
• Enthusiastic, flexible and positive attitude.
• Committed to developing own skills and applying learning to improve performance.

What's in it for you

• Holiday, maternity and paternity leave and pay in excess of statutory entitlements.
• Cycle to work scheme.
• Develop your skills in a highly supportive and diverse culture.
• Gain hands on experience in a high volume, fast paced environment.
• Enhanced maternity & paternity pay packages.
• Flexible working hours opportunity.
• Additional benefits package including early access to pay, 24/7 access to payslips, staff discounts, wellbeing support, company pension scheme, company life insurance, NEST pension scheme, extra holiday purchase scheme, long service awards.

Additional Benefits

Bonus scheme, company sick pay, additional holidays, company pension scheme, life cover, staff discount, long service awards, cycle to work scheme, employee volunteering opportunities.

If you are a results driven and community oriented individual with a passion for retail, we invite you to apply for the position of Duty Manager.

Inclusive Environment

As a Disability Confident committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria for the role.

Department: Retail - SPAR Store Management (inc Foodservice)

Contract type: Permanent

Hours: Minimum 16 hours p/w

Pay: £13.75 p/h plus bonus opportunity and excellent benefits

Closing date for applications: 15th June 2026