Document Control Assistant - 3 Month Contract

Reference LWAMPPET

Location Peterborough

Responsibilities

• Opening post, sorting, scanning, separating original documents and distributing mail from the digital mailroom tool
• Processing outgoing post including letters and parcels, using Royal Mail PPI system, Click & Drop or couriers as appropriate
• Referencing documents against Salesforce and all legacy systems
• Dealing with colleague queries on mailroom queries
• Monitoring incoming emails
• Greeting clients and visitors, maintaining a professional approach
• Certifying ID documents
• Receiving deliveries into the office and distributing accordingly
• Providing refreshments for clients and meetings
• Covering holidays and sickness of team members
• Arranging courier/parcel deliveries and collection when required
• Training new members of the team as necessary

Qualifications

• A professional, flexible and reliable attitude and approach
• Strong organisational skills
• Presentable appearance
• Customer focus with a proactive "can do" attitude
• Strong communication skills & ability to communicate at all levels and across all departments
• Able to work within a team as well as independently
• Able to demonstrate initiative, strong work ethic and ability to problem solve
• Ability to prioritise workload
• Willingness to learn new skills and adapt to change
• Have a good understanding of the Microsoft office and ability to learn use of case management systems

Company Core Values

• Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
• Integrate: Bring together people and systems into a cohesive force
• Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
• Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

Equality and Diversity

This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.

To help us monitor this, we will collect personal data as required for monitoring purposes. The information will be treated in strict confidence and will not be used in the selection process.