Distributor Manager - Channel Excellence

• Translate agreed EMEA channel priorities into operating processes, governance routines, partner management tools, and market-level execution plans
• Manage operational governance for distributor identification, evaluation, scoring, onboarding, and approval readiness across direct and indirect markets
• Design and maintain playbooks, onboarding checklists, templates, governance calendars, and digital tools
• Partner with Marketing, Market Access, Finance, Legal, Analytics, and country teams to remove execution barriers and support distributor activation
• Track channel performance, distributor capability, contract adherence, trade compliance metrics, action items, and improvement plans through KPI visibility
• Coordinate issue tracking, escalation paths, compliance handoffs, training needs, systems access, and service-level expectations
• Provide commercially grounded analysis and recommendations for distributor portfolio evolution, including expansion, consolidation, replacement, or exit considerations
• Support strategic decision-making through structured analysis and recommendations
• Report to the Director, Market Development and Business Integration EMEA

Requirements

• Typically requires a Bachelor's degree
• Minimum of 8-12 years of related experience
• Graduate degree may be desirable with 4 years of related experience
• Strong channel management, distributor governance, commercial operations, or partner management capability in a regional or multi-market environment
• Ability to convert strategic priorities into operating processes, implementation tools, governance routines, and measurable execution plans
• Ability to work across matrixed teams and influence without authority across Commercial, Finance, Legal, Analytics, Market Access, Marketing, and country stakeholders
• Ability to manage complexity across diverse EMEA channel models
• Knowledge of relevant KPIs and ability to interpret and distill meaningful insights
• Strong communication, stakeholder management, and problem-solving skills
• Attention to detail and sound commercial judgment
• Experience in medical technology, healthcare, pharmacy, retail, distributor, or indirect-market environments is an advantage
• Must live within commuting distance of the assigned Dexcom site, typically 75 miles/120 km
• Willingness to travel 25% to 50%

Core Competencies

Demonstrates strong channel management and distributor governance capabilities, with a focus on translating strategic priorities into measurable execution plans. Proficient in stakeholder management and problem-solving within complex EMEA channel environments.

Highest-signal resume keywords

• Channel Management
• Distributor Governance
• Commercial Operations
• Stakeholder Management
• KPI Analysis

Hard Skills

• Operational Governance
• Process Design
• Implementation Tools
• Performance Tracking
• Data Analysis

Soft Skills

• Communication
• Problem-Solving
• Attention to Detail

Industry Keywords

• Medical Technology
• Healthcare
• Pharmacy
• Retail
• Indirect-Market

Tools & Technologies

• Digital Tools
• Governance Calendars
• Onboarding Checklists