Dispensing Optician Manager job in South East London

Qualified Practice Manager - Independent Practice

South East London

35,000 - 40,000 (depending on experience)

Full-Time Saturdays Required (2-4 per month)

Lead an Established Independent Practice
A well-established independent optical practice in West Norwood is looking to recruit a Qualified Practice Manager to lead the day-to-day running of the business.
This is a hands-on leadership role within a close-knit team, offering the opportunity to shape how the practice operates while maintaining high standards of patient care and service.
If you're an experienced manager who enjoys taking ownership, supporting a team, and keeping operations running smoothly, this is a role where your experience will be genuinely valued.
As always, at Inspired Recruitment Group, every conversation is handled confidentially, respectfully, and with absolutely no pressure.

About the Practice
This is a well-established independent practice serving the local community, offering a professional and supportive working environment.

• Two consulting rooms
• Primarily single testing clinics
• Audiology and contact lens services available
• Small, established team including reception staff and resident Optometrist
• Free on-site parking for staff and patients
• Loyal local patient base

This is a practice where teamwork matters and standards are taken seriously.

The Role
We are looking for a GOC-registered Practice Manager with previous management experience to oversee daily operations and lead the team.
This role requires strong organisation, commercial awareness, and the confidence to manage both people and performance.

You will be responsible for:
Operational Management

• Overseeing daily practice operations
• Managing appointment scheduling and clinic flow
• Ensuring compliance with GOC, NHS, and data protection standards
• Maintaining stock control and managing frame and lens ordering

Team Leadership

• Leading, motivating, and supporting the team
• Working closely with the resident Optometrist
• Managing staff rotas, including Saturday cover
• Conducting team meetings and performance reviews

Patient Experience

• Ensuring excellent service from first contact through to aftercare
• Handling patient queries and resolving concerns professionally
• Maintaining a welcoming and professional environment

Commercial Oversight

• Monitoring KPIs and overall business performance
• Managing supplier relationships
• Supporting budgeting and cost control
• Driving retail performance through merchandising and team engagement

What We're Looking For

This role requires:

• GOC registration
• Previous Practice Management experience

You will ideally be:

• Highly organised and confident managing daily operations
• Commercially aware and results-focused
• A strong leader who supports and develops teams
• Patient-focused with excellent communication skills
• Comfortable working in a hands-on management role

This position would suit someone ready to take ownership of a practice and make a real impact.

Working Pattern

• Full-time position
• Saturdays required (typically 2-4 per month)
• Most months allow 1-2 Saturdays off

Salary & Benefits

• 35,000 - 40,000 depending on experience
• Free on-site parking
• Opportunity to lead and shape an established independent practice
• Stable, supportive working environment

Interested in Taking the Next Step?

At Inspired Recruitment Group, we understand that exploring a new opportunity is a big decision. That's why we handle every conversation with care, confidentiality, and absolutely no pressure.
If you're an experienced Practice Manager looking for your next challenge within an independent setting, we'd be pleased to speak with you.

Contact Marc at Inspired Recruitment Group

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Apply now or get in touch for a confidential discussion.