Disability - Service Coordinator - Cork

Location: On site / Cork City, Co. Cork, Ireland
Job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare Management / Senior Appointments
Annual Fixed Salary:€ 43680.00

Disability Coordinator: CORK

Purpose of Role:

The Disability Service Coordinator will support the management and effective delivery of Barróg Healthcare Disability Services in Cork.

They will provide direct line management, supervision and leadership for the Service in accordance with the service delivery model. They will oversee the work as part of a multiagency response, where applicable, working in partnership with the parent, family, referral agency and other partnership agencies on behalf of the young person/vulnerable adult to ensure that they receive services which are proportionate to identified needs and risks.

The Disability Service Coordinator will ensure the promotion, creation and maintenance of a welcoming, safe, caring, stable and supportive environment for the client. They will ensure that young people / vulnerable adults will be treated with dignity and respect, promoting a culture of unconditional positive regard at all times. The Disability Service Coordinator will promote the best interests of young people/vulnerable adults and facilitate their participation when planning and reviewing agreed plans with regard to service support. He/she will liaise with other relevant statutory and voluntary services in carrying out the duties and responsibilities of the role.

The Company:

Barróg Healthcare is a small, private health and social care provider based in Dublin with services nationwide providing residential care and day packages nationwide to enable people who need support across the areas of mental health, disability, aftercare, transitional and mainstream social care. We pride ourselves on working to support and champion both our service user's and staff and welcome applications from any person that feels they would be a good fit within our organisation. The right candidate for this role will strive to enhance the lives of the individuals by promoting their community inclusion and equal citizenship.

Salary:€43,680 per year

Job Type: Full time, Permanent

Shifts Available: Day shifts, Mon - Fri

Working Hours: 40 hours per week, Mon to Fri- 9 am to 5 pm with some flexibility required for the needs of the service

Location: Barrog office at Cleve Business Park, Monahan Road, and The Cabin at Old Blackrock Road, Co Cork

Reporting Relationship: This post will report to the Disability Community Manager

Job Title: Disability Coordinator

Vetting:All applicants will be subject to reference checks, Garda Vetting and a request to provide security clearance from any country in which they resided for more than 6 months after their 16th birthday.

• Flexibility on working hours
• Annual pay increments
• Contributory Pension Scheme
• Sunday overtime rate
• Access to Cycle to Work Scheme and tax-free bus/Luas/rail/coach tickets
• Access to Employee Assistance Programme (EAP)
• Promotion and development opportunities
• Support for further education and training
• Uniform provided
• Refer a friend bonus
• Discounted driving lessons

• Permission to work in Ireland.
• Candidates must have or be willing to work towards an appropriate qualification in health or social care management at an appropriate level.
• Candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability for the proper discharge of the duties of the office) with proven experience in a leadership role.
• Experience in working within a service and managing people in a fast paced health / social care environment.
• Full clean driver's licence.
• A minimum of 2 years in a management or supervisory role in the area of health or disability.

Candidate Skills / Experience

• The ability to support the client group in a non judgemental way and with respect at all times.
• An ability to assure high standards and strive for a person centred service.
• Ability to manage and develop self and others in a busy working environment including the ability to prioritise caseloads for self and others.
• A good understanding of policy, legislative and professional requirements to ensure an appropriate standard of service delivery (e.g. a working knowledge of the legislation relevant to role such as the Child Care Act 1991, Children First Guidelines, Vulnerable Adults National Policy/Guidelines, HIQA regulations).
• Effective interpersonal and communication (verbal and written) skills including skills in mediation, conciliation and advocacy and the ability to collaborate with colleagues, families and others.
• Ability to manage assigned budget including, financial packages for clients and service budgets.
• Initiative and innovation in identifying areas for service improvement.
• A good understanding of levels of compliance required to implement HR policies/procedures and guidelines.
• Awareness and appreciation of the service user as expert through experience including promoting the role of service user in care planning, decision making and service development.

Main Duties/Responsibilities:

• Provide direct line management, supervision and leadership for the service in accordance with the service delivery model, creating a positive culture within the team.
• Conduct regular team meetings.
• Provide supervision for staff team.
• Work directly with clients (and their families where appropriate) to provide person centred support.
• Build relationships with internal and external teams to ensure efficient service delivery.
• Ensure communication with the teams are clear, concise, accurate and appropriate.
• Ensure follow through and accountability on any responsibilities in relation to clients as agreed.
• Where directed by the Service Manager, keep the Referral Agents fully informed and up to date on all significant matters relating to the delivery of service.
• Manage enquiries, complaints and allegations from clients engaged with the Service.
• Contribute to the promotion, creation and maintenance of a welcoming, safe, caring, stable and supportive environment.
• Ensure the involvement of clients in decision making on matters that affect their lives, at the individual and collective levels and proactively promote within service provision a range of structures, procedures, processes and practices to give young people and vulnerable adults the opportunity to have their voices heard and valued.
• Ensure that the dignity, humanity, and value of each person is a permanent feature of all practices.
• A willingness to support the out of hours 'on call' facility with escalated queries (a full time service is in place).
• To be involved in the recruitment and management of the staff team, this will include supervision duties.
• To manage the project in the absence of the service manager.
• To support the manager in ensuring the service is compliant with relevant legislation, regulations, national, organisational and local policies and standards.
• To be responsible for managing client files and ensuring that a case management structure is maintained and at the core of the work we do. Complete risk assessment, safety plans and care plans as required.
• Ensure a safe, welcoming and friendly environment is established and maintained.
• Work with all clients with trust and respect. Deal with difficult or problematic situations in a sensitive manner and within the framework of the organisation's policies and procedures.
• Ensure that clients are consulted and involved in the operation of the project to the greatest practical extent.
• Provide support for the staff teams.
• Carry out administrative and financial procedures in accordance with the policies and procedures of Barrog Healthcare.
• To be involved with the preparation of reports, statistics and other information that may be required by management.
• To work positively and effectively as a team member and to contribute to policy development.

Team and Leadership Skills

• Ability to manage and develop self and others in a busy working environment including the ability to prioritise caseloads for self and others.
• Effective leadership and team skills.
• Ability to empathise with and treat others with dignity and respect, setting a positive culture within the team.
• Ability to work with multi disciplinary team members and other stakeholders to facilitate high performance, developing and achieving clear and realistic objectives.
• Flexibility and adaptability to meet the requirements of the role.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

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