Director of Registry Services

The Director of Registry Services is a key senior role at the university with responsibility for 13 distinct departments delivering student administration, service, policy, and regulatory compliance. The exciting role will establish and deliver the strategic and operational objectives of Registry Services aligned to those of the overall Student Journey and wider University strategic ambitions.

You will have considerable experience of leadership in a higher education context, be a critical and innovative thinker with excellent analytical and technical skills, and possess a comprehensive understanding of university processes and the regulatory and statutory frameworks it operates within (OfS, SLC, UKVI, HESA, ESFA).

Staff Benefits

You may be eligible to choose from a number of benefits during your appointment, subject to any rules applicable to the relevant benefit (as amended from time to time). Further details of these benefits are available on the intranet.

We believe employees should be recognised for their hard work and contribution to the University's growth and success and offer an attractive range of competitive benefits to all staff:

Your Benefits

• Competitive salaries
• Standard Life Pension scheme - with employer contribution of up to 12% to the University's defined contribution scheme.
• Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service - Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts - EE Perk (20% off for family & friends) & software discounts.

Supporting Your Health & Wellbeing

• Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts - at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support - Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers - Free flu vaccinations for staff.
• Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms - Access to multi faith chaplaincy services.

Valuing You

• Generous Annual Leave (see table below)
• Flexible & Agile Working - Flexible and Hybrid working arrangements.
• Free On site Parking - available across campuses.
• Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice.
• Employee Discounts - Savings on groceries, fashion, and entertainment.
• Travel Discounts - Up to 10% off holidays through Sodexo Circles.

Training and Development

• Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access - Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme - Funding for part time higher education, up to PhD level.
• Leadership and Management Development - Access to training opportunities to support you with advancing in your career.