Director of Member Experience & Engagement

A leading membership organization in Greater London is seeking an experienced Director of Engagement to define and deliver a comprehensive engagement strategy for its 5.7 million members. This full-time role focuses on enhancing member retention and lifetime value through a collaborative approach across various teams, including Product and Marketing. Candidates should possess strong analytical skills and experience in lifecycle marketing, with a bonus for those familiar with engagement mechanics. A commitment to diversity and hybrid working is emphasized.