Director of In-Life Experience & Customer Journeys

The Vanguard Group is seeking a strategic leader to enhance client experiences in digital investing. This role involves defining the in-life experience strategy and leading cross-functional teams to implement client engagement initiatives. The ideal candidate will have extensive experience in managing mobile app design and a strong understanding of the UK regulatory landscape.

With a hybrid working model, Vanguard fosters a collaborative culture focused on achieving long-term client outcomes. Candidates should possess a proven track record in delivering complex projects and innovative client solutions.