Director of Delivery

At Mechanical Orchard, we specialize in safely rewriting the most critical and complex business applications-the software that runs the world as we know it today-so they're ready to adapt quickly and easily to market challenges and opportunities. Our approach emerged from observing the decades-long failure patterns in modernization efforts and is designed to eliminate the risks and disruptions that characterize most projects.

The Delivery Lead is accountable for the success of customer engagements at Mechanical Orchard. Partnering closely with an Account Executive, this role owns delivery outcomes, aligns client and company goals, and ensures high-quality execution across complex, cross-functional programs. The Delivery Lead serves as the primary point of ownership for engagements, driving execution, managing risk, and building trusted, long-term client partnerships.

As Mechanical Orchard's platform and partner ecosystem mature, success in this role increasingly centers on maximizing the value delivered through the Imogen platform and enabling successful partner-led execution.

As a Delivery Lead at Mechanical Orchard, you may be expected to:

• Lead and mentor cross functional teams of engineers, PMs, and designers, fostering a collaborative, inclusive environment while empowering teams to execute, innovate, and make decisions.
• Own the end to end success of customer engagements, including delivery outcomes, timelines, quality, and stakeholder satisfaction.
• Serve as the primary delivery contact for client stakeholders and executives; communicating progress, challenges, decisions and next steps to maintain alignment and momentum.
• Drive cross functional execution across teams in Engineering, Product and Sales.
• Oversee delivery planning, execution, and operating rhythms (planning sessions, standups, demos, and client updates).
• Partner with operations and finance to support resourcing, forecasting, and engagement financial health.
• Partner with Account Executives on account strategy and delivery planning.
• Foster strong, productive collaboration with the Imogen platform team to ensure the platform is leveraged to its fullest potential in customer engagements, while providing timely, actionable feedback based on field experience.

The ideal candidate has:

• 10 years of experience in technology or software, 5 years of experience in people management.
• Experience leading complex, client facing delivery programs in consulting, professional services, or implementation environments.
• Strong program and delivery management skills across cross functional technical teams.
• Experience delivering enterprise software, platform, or infrastructure implementations.
• Partnering with sales or account teams in pre sales and expansion contexts.
• Proven ability to manage executive stakeholders and navigate ambiguity.
• Experience owning outcomes, risks, and delivery quality end to end.
• Excellent communication, facilitation, and stakeholder management skills.

Mechanical Orchard, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Mechanical Orchard, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mechanical Orchard, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Mechanical Orchard, Inc. will not tolerate discrimination or harassment based on any of these characteristics. Mechanical Orchard, Inc. encourages applicants of all ages. Mechanical Orchard, Inc. will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

We look forward to reviewing your application. Thanks!