Director of Business Systems

Steadman Brown are working with a subscription model business who are looking to hire a Head of Business Applications, to join them on an initial 6 month contract. This organisation implemented Salesforce several years ago and have since gone on to build a broad suite of Business Applications including HubSpot and Microsoft Dynamics to manage their entire Sales, Service, Marketing and Finance functions. As they prepare for a period of massive growth in the business, they are keen to hire a Head of Business Applications to own and lead Business Applications, lead an internal Business Apps team, and drive the wide Business Applications roadmap.

Key Responsibilities

• Lead a small but highly skilled team of Salesforce, and MSD operatives
• Own, refine and execute the Business Applications roadmap, across CRM and ERP
• Work with SLT to define key requirements and project needs, before leading these initiatives
• Manage a large backlog of items, focusing on key business needs, wins and changemaker tasks.
• Oversee and lead external vendors, including a Salesforce development partner
• Be the link between Architecture teams, and the Business, to ensure solutions meet business requirements and processes.

Experience and Qualifications

• Experience operating in a Business Systems / Business Applications lead role
• Strong experience of leading Salesforce centred projects, around Sales and Service cloud
• Experience leading Salesforce Administrators and 3rd party development teams
• Experience owning CRM and ERP projects
• Strong stakeholder management skills, including C suite
• Experience working with subscription based businesses highly advantageous
• Experience readying a business for Agentforce, highly advantageous