Director, Government Contract Delivery

• Lead the full delivery lifecycle from mobilisation and readiness through live test delivery, results release and post-cycle close-down


• Own an integrated operating model covering print, secure logistics, script collection, scanning, marking operations, quality assurance, customer support and results delivery


• Set and execute the workforce strategy for large contingent teams, including recruitment, onboarding, training and performance of thousands of temporary markers


• Partner with technology, operational and supplier teams to strengthen platforms, automate processes, improve data confidence and build resilience across peak delivery windows


• Serve as senior relationship owner with government stakeholders


• Establish clear governance, operational resilience and transparent issue resolution


• Lead transformation, automation and continuous improvement across a complex operational ecosystem

Requirements

• Proven leadership of large-scale, complex operational programmes


• Experience ideally in high-stakes, regulated or public-service environments


• Confidence operating with executive and government stakeholders


• Experience leading supplier ecosystems


• Ability to translate complex programme objectives, operational flows, stakeholder expectations and data outputs into clear priorities and decisions


• Experience delivering multi-channel operations across physical logistics, digital platforms and people-led services


• Ability to lead through ambiguity and pressure


• Ability to create governance, controls and assurance for high-profile delivery


• Ability to interrogate data outputs, identify anomalies and insist on evidence, controls and reporting integrity


• Commitment to continuous improvement and use of modern tools, including AI

Core Competencies

Demonstrates expertise in leading large-scale operational programmes, managing complex delivery lifecycles, and fostering relationships with government stakeholders. Proficient in establishing governance, driving continuous improvement, and leveraging modern tools for operational resilience.

Highest-signal resume keywords

• Leadership Of Large-Scale Operational Programmes


• Experience In Regulated Environments


• Supplier Ecosystem Management


• Governance And Assurance Creation


• Data Analysis And Reporting Integrity

ATS Optimization Keywords
Hard Skills

• Operational Programme Management


• Multi-Channel Operations Delivery


• Performance Management


• Process Automation


• Data Interrogation


• Quality Assurance


• Logistics Management


• Stakeholder Engagement


• Transformation Leadership


• Continuous Improvement

Soft Skills

• Confidence In High-Stakes Environments


• Ability To Lead Through Ambiguity


• Effective Communication With Executives

Industry Keywords

• Public-Service Environments


• Governance


• Operational Ecosystem


• Secure Logistics


• Temporary Workforce Management

Tools & Technologies

• AI Tools


• Digital Platforms


• Operational Resilience Tools