Director, Global Quality

Our client is a leading global expert in the provision of Oil & Gas construction services, providing their services internationally.

The Role

The Director, Global Quality, is responsible for defining, leading and governing enterprise-wide initiatives that reduce Cost of Poor Quality (COPQ) and improve operational efficiency. This role establishes strategy, standards, and execution frameworks for defect prevention, process capability improvement and root-cause elimination across all business units and regions.

The Director, Global Quality leads the development and continuous improvement of the Quality Management System (QMS), fostering a culture of excellence, accountability, and precision across all projects and facilities.

Key Responsibilities

• Lead cross-functional programs that eliminate systemic drivers of scrap, rework, warranty, field failures, compliance deviations, and service defects.
• Deploy standardised problem-solving methodologies and ensure consistent global adoption.
• Build and manage a global COPQ dashboard, ensuring accurate classification, measurement and financial validation of quality-related losses and trends.
• Partner with Operations, Quality, Engineering, Supply Chain, and Finance to identify high-impact improvement opportunities and prioritise the project portfolio.
• Coordinate implementation and sustainment of operational improvements, ensuring handoff to line ownership.
• Provide expert coaching to site and regional leaders on process improvement tools, statistical analysis, and design-for-quality practices.
• Lead global root-cause investigations for major quality incidents and oversee implementation of sustainable corrective actions.
• Standardise best practices, work processes, use of technology and control plans across sites to improve first-pass yield, reduce variability, and enhance process capability.
• Develop and own the global COPQ reduction strategy, including targets, performance frameworks and reporting standards.

Key Requirements Skills & Experience

• Job Specific Education Required: Bachelor's degree in engineering, Metallurgy, Welding Engineering, or related field (Master's preferred).
• Experienced professional with progressive experience in welding/fabrication quality management within the energy sector (oil & gas, renewables, or power).
• Extensive experience in global operational excellence, quality systems, or manufacturing/process engineering. Demonstrated success leading large-scale cost-reduction and quality-improvement initiatives.
• Strong financial acumen with proven ability to quantify and validate COPQ improvements.
• Strong understanding of fabrication documentation control, project QA/QC plans, and supplier quality assurance.
• Excellent leadership, analytical, and communication skills with the ability to influence at all organisational levels across diverse functions, cultures and leadership levels.

Work Experience Required

• Strong technical expertise in energy industry operational requirements, particularly within Oil & Gas, Renewables and Infrastructure sectors.

Skills & Knowledge Required

• Technical excellence in operations and fabrication processes.
• Strategic leadership with a hands on approach to problem solving.
• Strong understanding of international codes, standards, and customer specifications.
• Continuous improvement mindset with a focus on data driven decision making.Excellent interpersonal skills for cross functional collaboration and client engagement.
• High ethical standards, safety focus, and commitment to quality integrity.

Requirement to travel

• Estimated requirement to travel circa 15% of time.