Director, Data Products

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Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at .

It starts here. Have a global impact on the world of payments.

The Director of Marketing Data Products will lead the strategy, delivery, and adoption of marketing focused data products that power marketing and sales analytics, campaign execution, and customer engagement at Paysafe.

This role is accountable for:

• Establishing a robust marketing data foundation on the enterprise data platform
• Ensuring the right data is available, trusted, and activation ready for Marketing and Sales teams
• Enabling seamless data integration into Salesforce Marketing Cloud to support campaign execution
• Defining and driving the long term Consumer Data Platform (CDP) vision for Paysafe

This is a senior, cross functional role requiring strong partnership with Marketing, Sales, Data Engineering, Analytics, and Martech teams.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

What you'll do: Lead Marketing Data Products & Platform Capabilities

• Own the end to end product strategy for marketing data products, from data ingestion through analytics and activation.
• Define and evolve the core marketing and sales data model, including customer, prospect, campaign, channel, attribution, and performance data.
• Partner with Data Engineering to ensure scalable, reliable, and well governed data pipelines that support marketing and sales use cases.
• Create standardised, reusable data assets that enable consistent reporting, analytics, and decision making across Paysafe.
• Embed a product mindset into marketing data, balancing speed, quality, and long term scalability.

Enable Salesforce Marketing Cloud & Campaign Activation

• Lead the integration between the enterprise data platform and Salesforce Marketing Cloud.
• Define clear data contracts and activation layers to deliver audiences, attributes, and events into Salesforce.
• Enable Marketing teams to self serve data for segmentation, targeting, personalisation, and campaign execution.
• Work closely with Marketing Operations and Martech teams to translate business needs into actionable data products inside Salesforce.
• Ensure campaign performance and engagement data flows back into the data platform for closed loop measurement and optimisation.
• Enable a comprehensive analytics capability across:
• Campaign performance and ROI
• Funnel, conversion, and lifecycle analytics
• Attribution and channel performance
• Sales and marketing alignment metrics
• Partner with Analytics teams to ensure data products support dashboards, advanced analytics, experimentation, and optimisation.
• Ensure insights are trusted, timely, and directly linked to business outcomes.

Shape the Consumer Data Platform (CDP) Vision

• Define and lead Paysafe's long term Consumer Data Platform (CDP) strategy, ensuring it supports our growth, customer engagement, and cross channel personalisation ambitions.
• Build a unified customer data foundation that brings together insights across Paysafe's portfolio - including Digital Wallets (Skrill & NETELLER), paysafecard, and eCash - ensuring we capture the full breadth of customer behaviours and lifecycle journeys across our ecosystem.
• Develop a deep understanding of the payments industry, consumer flows, regulatory considerations, risk signals, and consumer transaction patterns to ensure the CDP reflects how customers truly interact with our products.
• Collaborate closely with Digital Wallets, eCash teams to ensure CDP data models accurately represent product level realities such as funding, transactions, KYC, FX, limits, and regional nuances.
• Ensure customer profiles and identity resolution logic are designed to work across wallet, card, cash, and consumer ecosystems, enabling a complete, privacy compliant customer 360 at scale.
• Build the CDP with privacy, consent management, and regulatory requirements integrated from day one, ensuring compliance across all markets where Paysafe operates.
• Assess and guide the role of platforms such as Salesforce Data Cloud or equivalent technologies within the CDP architecture, ensuring seamless activation for marketing, CRM, and customer engagement teams.
• Deliver a clear, phased roadmap that evolves today's marketing data foundation into a fully mature, multi business unit Consumer Data Platform supporting analytics, personalisation, and omnichannel experiences.

Stakeholder Leadership & Collaboration

• Act as the primary data product partner for Marketing and Sales leadership.
• Translate commercial strategy into clear data and platform priorities.
• Influence and align teams across Data Engineering, Analytics, Martech, IT, and Compliance.
• Build strong relationships and trust, ensuring adoption and value realisation from data products.

Governance, Quality & Operating Excellence

• Define and maintain data quality standards, SLAs, and monitoring for marketing data.
• Ensure consistent definitions of KPIs, metrics, and dimensions across Marketing and Sales.
• Own product roadmaps, prioritisation, and success metrics for marketing data products.
• Promote best practices in data governance, documentation, and usability.

What we're looking for: Experience

• 10+ years' experience in data, analytics, or data product leadership, with strong exposure to marketing, sales, or commercial analytics.
• Hands on experience integrating data platforms with Salesforce Marketing Cloud or similar marketing automation platforms.
• Strong track record of partnering with senior Marketing and Sales stakeholders.

Skills & Expertise

• Deep understanding of:
• Marketing and sales data models
• Campaign analytics, attribution, and lifecycle measurement
• Data platform concepts (lakehouse, warehouses, pipelines)
• Familiarity with the Salesforce ecosystem (Marketing Cloud, CRM, Data Cloud).
• Strong understanding of data governance, privacy, and consent management in regulated environments

Leadership Qualities

• Commercially minded with a strong product led approach.
• Able to balance strategy with hands on execution.
• Clear communicator who can translate complex data topics for non technical audiences.
• Comfortable operating in a fast moving, evolving fintech environment.

What success looks like:

• A trusted, scalable marketing data platform powering analytics and activation.
• Reliable data feeds enabling high impact campaigns in Salesforce Marketing Cloud.
• Improved visibility into marketing and sales performance and ROI.
• A clear, aligned Consumer Data Platform roadmap supporting Paysafe's long term growth.

A snippet of what you'll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
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