Director, Data Analytics

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Director of Data Analytics is a strategic leader responsible for defining and executing the data, analytics, and insight strategy for the performance of our Community Pharmacies and integrated pharmacy insights. The role focuses on dispensing operations, financial performance, and patient level journeys.

This leader transforms complex pharmacy, supply chain, and commercial data into actionable intelligence that improves patient outcomes, enhances operational efficiency, and drives durable financial value. They influence senior executives, align cross functional stakeholders, and cultivate a high performing analytics culture.

The role sits at the center of a highly collaborative network including Industry Relations (INR), Pharmacy Services, PTR, Community Pharmacy Operations, Network Relations, Finance, Supply Chain, Clinical, Compliance and Legal.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home based office in a hybrid work model.

Primary Responsibilities Pharmacy Analytics & Insight Leadership

• Build and lead the integrated pharmacy analytics and insight function for community pharmacy performance and integrated pharmacy insights
• Development KPI and Dimensional Performance Management Frameworks to measure business performance, uncover value opportunities and measure impact
• Collaborate to deliver dashboards, trend analyses, and KPIs that drive decisions, improve margin, and enable proactive action
• Develop analytics and insights that deliver timely intelligence and data driven recommendations to INR, PTR, Pharmacy Services, and retail/community pharmacy leaders
• Ensure dashboards and KPIs are standardized, accurate, and aligned to business priorities
• Shape the pharmacy specific roadmap for advanced analytics (AI/ML, predictive modeling, scenario simulation) to anticipate market trends, optimize community pharmacy operations, and influence strategy

Leadership, Culture & Team Development

• Build, mentor, and lead a high performing analytics team with a culture of innovation, accountability, and continuous improvement
• Set clear roles, responsibilities, and performance expectations; review and guide work to ensure quality and consistency
• Establish operating rhythms that enhance execution and cross functional alignment

Stakeholder Partnership & Influence

• Serve as a trusted advisor to senior leaders across PTR, INR, Optum Rx pharmacies, and community/retail pharmacy operations
• Drive alignment on priorities to drive short and long term value
• Communicate complex analytical concepts clearly to technical and nontechnical audiences

Planning, Resourcing & Strategic Outcomes

• Forecast and plan resource requirements aligned to strategic goals
• Solve complex enterprise problems through structured analysis and innovative thinking
• Maintain a sharp focus on measurable results across speed to insight, quality, operational efficiency, cost savings, and revenue enablement

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications

• Bachelor's degree in Business, Statistics, Computer Science, Engineering, or a related field or equivalent experience
• Proven progressive leadership experience in analytics, business intelligence or business partnering
• Proven experience analyzing complex pharmacy, healthcare, retail, sell or buy side supply chain or similar industry datasets to produce actionable insight and strategy
• Demonstrated solid collaboration skills with a track record of influencing cross functional teams toward business growth and profitability
• Demonstrated SQL proficiency and solid technical acumen
• Demonstrated Power BI or other reporting / visualization tool ability for ad hoc and BAU reporting use cases
• Demonstrated ability to lead teams, build capability and grow individual careers

Preferred Qualifications

• Demonstrated working knowledge of pharmacy operations, supply chain, pharmaceutical economics, inventory management, reimbursement models
• Proven experience in managed care, PBM, community pharmacy, integrated pharmacy operations, or healthcare analytics
• Proven experience with Power BI, cloud platforms (Azure preferred), and modern data engineering workflows
• Proven storyboarding ability & experience
• Proven ability to lead a team delivering advanced analytics (AI/ML, predictive modeling, scenario simulation) use cases

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug free workplace.