Director Business Operations and Governance: US Field Medical Outcomes

Director Business Operations and Governance: US Field Medical Outcomes

• United States - Washington - Bothell
• United States - Pennsylvania - Collegeville
• United States - New York - New York City
• United States - Massachusetts - Cambridge
• United States - Connecticut - Groton

We're in relentless pursuit of breakthroughs that change patients' lives. We innovate every day to make the world a healthier place. To fully realize Pfizer's purpose - Breakthroughs that change patients' lives - we have established a clear set of expectations regarding "what" we need to achieve for patients and "how" we will go about achieving those goals.

Pfizer Research & Development serves as the beating heart of Pfizer's trailblazing product pipeline, the essence of our mission to bring life-changing medicines to the world.

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.

The Director of Business Operations and Governance for Oncology Medical Strategy Management (MSM), which includes US Field Medical, US Medical Outcomes, and Scientific Communications, is tasked with executing key deliverables and special projects essential to the organization's operations for US Field Medical, US Medical Outcomes, or Scientific Communications. These roles report to the Business Operations and Governance Lead.

This position integrates expertise in Medical Affairs and Oncology Medical Outcomes with MSM priorities to inform strategic objectives. It acts as a strategic thought partner to the Business Operations and Governance Lead, supporting strategy, operations, finance, and communications, while maintaining a strong emphasis on continuous improvement.

The incumbent will oversee MSM business processes and governance, consult with Pfizer stakeholders, and create tools to measure and track performance metrics. Additionally, the role will serve as an interface between Pfizer Oncology Medical franchise teams and the Pfizer US Medical platform groups, as well as interfacing cross functionally across the enterprise as needed (e.g., digital, finance, legal, compliance, medical governance, etc.).

These roles require strong business acumen to collaborate across Pfizer's enabling platforms, contribute to meeting planning, and support compliant, effective operations.

JOB RESPONSIBILITIES

The Director has responsibilities that vary depending on the selected Business Operations and Governance functional focus area (US Field Medical, Oncology Medical Outcomes, or Scientific Communications).

General Responsibilities (applicable to all focus areas):

This role is accountable & responsible for overseeing and ensuring operational execution of the following business activities:

Function as a strategic thought partner to the Business Operations and Governance Lead on strategic initiatives and organizational culture.

Collaborate with relevant Pfizer Oncology stakeholders to develop and implement strategic agendas and operational plans based on MSM leadership input.

Liaise between Pfizer Oncology Medical, US Medical platforms, and other stakeholders to coordinate strategy and cross-team collaboration.

Enhance MSM team meetings and agendas for greater engagement and outcomes. Oversee assigned sections of monthly and off-site MSM meetings.

Collaborate with Program Strategy Management to coordinate annual strategic and operational planning for Oncology Medical. Responsibilities include overseeing timelines, templates, communications, and major deliverables to facilitate accurate budgeting.

Define, establish, and operationalize business processes and governance within MSM and across key Pfizer stakeholder groups.

Ensure compliance with established processes and governance, addressing and documenting exceptions to meet business objectives effectively.

Lead or support key enterprise and cross-functional initiatives, ensuring alignment and coordination.

Develop and track metrics to monitor the health and performance of the MSM organization.

O ncology Medical Outcomes:(Focus)
Strategic Partnership/Governance

Manage, prioritize, and execute medical initiatives to align with the strategic plan, monitor status and deliverables, and provide expertise related to FMD and OMO content and resource management requirements.

Identify, evaluate, and mitigate risks while adhering to established business practice documents and implementing new processes, tools, and capabilities for process improvement.

Provide metrics support, chair compliance forums (FMD & OMO), and create business practice documentation.

Develop and implement comprehensive communication plans and lead or support key enterprise and cross-functional initiatives to ensure alignment and coordination.

Lead and facilitate Lead Team (LT) meetings, including planning, coordination, and management of various meetings such as Customer Facing Meetings, POA, YBM, ONM, FMLT, and NFMLT. Collaborate with FMLT to drive agendas andensure effective facilitation of LT meetings.

Financial/Budget Management

Lead the Field Operating Plan process, including forecasting, expenditure tracking, reporting, and risk mitigation.

In collaboration with Program Strategy Management, manage accruals and perform reconciliations to ensure financial accuracy and accountability throughout the project(s) lifecycle.

Process Improvement/Compliance

Implement new business processes, tools, and capabilities for process improvement, such as Customer Data Evaluation and Quality Care Insight Tool.

Chair compliance forum (FMD & OMO).

Metrics Support/Reporting

Collaborates with Field Medical teams to identify business requirements for non-OneMed metrics and reporting needs. Coordinates with the Field Medical Excellence team, as appropriate, to support execution and ensure alignment with reporting standards.

Monitors performance metrics, identifies and mitigates risks, and communicates key insights to management.

Partners with AI/Innovation and Digital teams to implement analytics solutions that align with Field Medical priorities.

Develop and implement comprehensive communication plans and lead or support key enterprise and cross-functional initiatives to ensure end-to-end alignment and coordination.

Provide leadership and coordination for Scientific Communications Lead Team (LT) meetings, overseeing the planning, organization, and management of all related sessions. Partner with Scientific Communications LT to develop agendas and ensure that meetings are conducted efficiently and effectively.

Financial/Budget Management

Work in partnership with Program Strategy Management on the Scientific Communications Operating Plan process, which includes forecasting, expenditure tracking, reporting, and risk mitigation.

In collaboration with Program Strategy Management, manage accruals and perform reconciliations to ensure financial accuracy and accountability throughout the project(s) lifecycle.

Process Improvement/Compliance

Implement new business processes, tools, and capabilities for process improvement.

Collaborates with Pfizer US Commercial Medical Affairs teams to select, optimize, and integrate medical digital channels.

Champion voice of oncology business across the Pfizer enterprise including the therapeutic area community of scientific communications practice.

Metrics Support/Reporting

• Collaborates with Field Medical teams to identify business requirements for non-OneMed metrics and reporting needs. Coordinates with the Field Medical Excellence team, as appropriate, to support execution and ensure alignment with reporting standards.
• Monitors performance metrics, identifies and mitigates risks, and communicates key insights to management.
• Partners with AI/Innovation and Digital teams to implement analytics solutions that align with Field Medical priorities

QUALIFICATIONS / SKILLS

Educational Qualifications:

Scientific degree required (PharmD/PhD with 5+ years of experience, MBA/MSc with 7+ years of experience, BA/BSc with 8+ years of experience)

Advanced scientific degree (PhD, PharmD, MSc, etc.) preferred

Professional Experience:

Experience in Field Medical or supporting Field Medical organizations is preferred

Previous experience working in a Medical Affairs organization

Prior experience in Project Management, Business Operations

Expertise or experience in Oncology is highly desirable

Experience advising or consulting senior leaders in strategic, financial, and business planning, as well as operations

Proven ability to facilitate open discussion and debate among key stakeholders and build internal and external relationships

Skills:

Strategic planning, business analysis, communication, and business software skills required

Strong track record of written and oral communication skills to develop and present scientific information to varied audiences and articulate messages succinctly

Strong strategic skills including creativity and effectiveness in proactively identifying and addressing challenges

Strong interpersonal skills and excellent verbal communication and presentation skills

Strong organizational skills to track numerous tasks for multiple simultaneous projects in a deadline-oriented environment
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