Director, Agentic AI Operations

Citi London seeks a Director to lead the design and scaled delivery of agentic AI workflows across global operations. You will work with Operations, Technology, Product, and Risk to reengineer processes, embed AI agents, and drive measurable improvements in productivity and service quality.

The role demands a track record in large-scale transformation within regulated environments, strong governance, and senior stakeholder influence. Hybrid work with global collaboration.