Direct Dispatch Administrator

Berry Recruitment are NOW hiring for a committed and experienced Direct Dispatch Administrator to work for a Market leading organisation in Abingdon, Oxfordshire. The purpose of the role is to provide comprehensive office support for the E-Comms Team, collating customer listings; managing stock allocations, creating and maintaining price lists; producing sales figures for Key Sales Managers; helping to produce sales presentations; raising sales orders and credits; liaising with customers and sales personnel.

Role: Direct Dispatch Administrator

Salary: £25,000 Per Annum

Location: Abingdon, Oxfordshire

Hours: Monday - Friday - 37.5 per week - 09:00 - 17:30

Key Responsibilities as a Direct Dispatch Administrator:

• Importing and processing orders from B2B portals to our internal Sage system via Excel and keeping records of these to ensure they are managed correctly.
• Liaising with external departments when the opportunity and necessity arises, most prominently the warehouse and finance teams respectively.
• Reviewing and maintaining stock reservations and forecasts to maximise sales with customers.
• Communicating with Buyers and stock management teams regarding the progress of their orders, stock availability and deliveries.
• Using Sage to raise orders/credits/debits if a customer has received damaged/faulty products or orders are no longer required.
• Acting as the first point of contact for invoice queries (alongside the Finance Department) or order queries in a bid to rectify escalations.
• Assisting the E-Comms team in managing product imports/product information/sending samples and general order processing.
• You may, from time to time, be required to carry out tasks in addition to your normal duties, provided these tasks are both reasonable and within your capabilities.

About you:

• This role would suit an Administrator or Customer Service Executive with outstanding attention to detail and organisational skills.
• Confident communicator at all levels
• Exceptional attention to detail

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.