Digital Transformation Partner

Digital Transformation Partner

Newcastle upon Tyne- Hybrid

We're looking for a Digital Transformation Partner who thrives on working with people as much as systems. This is not a hands-off technical role it's about understanding people, translating their needs, and making change happen. You'll act as the key link between non-technical teams and technical delivery, ensuring that business needs are clearly understood, well-defined, and successfully delivered.

At the heart of this role is stakeholder engagement and delivery.

You will:

• Build strong relationships across the organisation
• Work closely with staff across care, education, and support services to understand their goals, challenges, and pain points.
• Translate business needs into clear requirements
• Take input from non-technical stakeholders and turn it into structured, actionable requirements that technical teams and suppliers can deliver against.
• Bridge the gap between technical and non-technical teams
• Communicate effectively with both audiences simplifying complex ideas for users and providing clarity and direction for technical teams.
• Shape and prioritise digital change initiatives
• Work with leadership to identify opportunities for improvement and help define transformation priorities.
• Plan and support delivery of solutions
• Help create practical project plans, coordinate stakeholders, and support the delivery of new systems, improvements, and integrations.
• Drive adoption and real-world impact
• Ensure solutions are understood, embraced, and embedded into everyday use through training, communication, and support.

This is a people-first transformation role where success depends on your ability to:

• Influence and engage stakeholders at all levels
• Understand real-world operational challenges
• Turn conversations into clear, deliverable plans
• Ensure technology actually improves how people work
• Experience supporting or delivering systems or digital change projects
• A collaborative, organised, and problem-solving mindset

You won't just recommend change you'll help make it happen.

Ideal background/ but not essential

• Business Analysis / Digital Transformation / IT Projects
• Experience in charity, education, healthcare, or public sector
• Familiarity with process improvement and data-driven decision making