Digital Product Lead

The Role

We are looking for a Digital Product Lead to join Ffern. Reporting to the Design Director, they will work closely with our design, tech, and content teams to oversee digital product at Ffern - balancing upkeep and quality assurance with iteration, expansion, growth initiatives, and overarching strategy.

Key Responsabilities

• Define and develop digital product at Ffern
• Oversee the Ffern website, upholding our design and brand principles while ensuring outstanding user experience across seasonal and evergreen touchpoints
• Project manage updates and new features, prioritising strategically, facilitating productive cross-team collaboration, and proactively identifying opportunities for improvement
• Guide the work of product managers in the growth team, ensuring the smooth implementation of testing and new initiatives
• Work closely with UI Designers to understand and improve user journeys - supporting your work with qualitative and quantitative insights
• Collaborate with our content team to ensure strategic and consistent use of CMS
• Become the point person for hidden caveats, complexities, and interdependencies as our website evolves - aiming for coherent and scalable systems

You Profile

• 3+ years experience in digital product management
• Expertise in web design principles, user flows, and website analytics
• Experience collaborating with designers and developers
• A proven record of strategic project management, supported by excellent communication skills
• Case studies demonstrating the impact of your product acumen and ownership

What We Offer

• Competitive salary: Experience dependent.
• Healthcare: Private healthcare offered as standard.
• Holidays: 25 days holiday + bank holidays, increasing by 1 day per year spent with us.
• Remote work: Full-time London studio roles are three days a week in the studio, with two days flexible (team lunch at a top Hackney eatery if you come in on flexible days).
• Ffern membership: All team members are members of the Ffern ledger.
• Team dynamic: Fun, laid-back, and sociable team with regular meals, breakfasts, drinks, and outings.
• Work environment: Sunlit studio spaces off Columbia Road with state-of-the-art equipment, MacBooks, and breakout areas.

N.B. Ffern is growing rapidly, with many exciting projects ahead. Our roles are flexible, so if you don't tick every box but are passionate about what you can bring, please apply.