Digital Learning & Technical Specialist

CORPORATE SUMMARY

Smile matters.

Angelalign Technology Inc. (hereinafter referred to as the "Angel Aligner" or "we") is a global service provider of clear aligner technology, production and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world.

Angelalign Technology Inc. (6699.HK) was listed on the HK exchange in June 2021. Over the past 20 years we maintain a productive corporate-academic partnership with many different orthodontists and universities around the world, and our R&D team has made tremendous breakthroughs in many fields, to ensure that Angel Aligner is at the cutting edge of technology and product development. Over 150 patents have been obtained in respect of processing, clear aligners, manufacturing and 3D printing technology. Now, we operate one of the largest 3D printing facilities in Asia and the first fully automated manufacturing facility for clear aligners in the region.

Since 2017, we have been the partner of National Sports Training Center, providing training supplements for National Team athletes. Close to one million patients have been treated with our aligners. This database of cases combined with advanced machined learning and comprehensive neural networks allows us to improve treatment outcomes and predictability for every patient.

We will forge ahead with the innovation-driven development strategy and give an impulse to the industrial development through advanced clear aligner materials, biomechanics, massive orthodontic database and artificial intelligence technology. We will continue to put the patient and the clinician first and work together with doctors to improve the efficiency and accuracy of tooth movement for the bettering of the orthodontic treatment experience and the brightest smiles.

DESCRIPTION

We are seeking an experienced and dynamic Digital Learning & Technical Specialist to join our Operations team in Madrid. This role is key to scaling our internal capabilities through expert training and support on technical dental workflows, with a focus on CAD/CAM design and process optimization. The ideal candidate will bring a strong background in dental technology, experience in academic or corporate training, and the ability to lead Learning Management System (LMS) initiatives across the EMEA region. S/he will also play a critical role in the development, implementation, and continuous improvement of Standard Operating Procedures to ensure consistency, quality, and operational excellence.

RESPONSIBILITIES

• Serve as the official trainer for the Business and Commercial Operations team on internal digital dental workflows, particularly CAD/CAM systems and technical support processes, as well as operational processes.
• Design and deliver technical training and assessment programs, both in-person and digitally, ensuring high engagement and retention across teams.
• Develop and maintain training materials, SOPs, and support documentation in coordination with internal stakeholders, including mainly the clinical operations and product management teams
• Take ownership of the creation and regional rollout of the Learning Management System (LMS) for any types of internal training across the EMEA region, while collaborating closely with each topic's experts
• Partner with cross-functional teams to identify training needs and implement scalable solutions that improve performance and customer experience.
• Drive continuous improvement initiatives by supporting process control, quality checks, and SOP standardization.
• Stay up to date with the latest dental technologies and industry best practices to keep the Ops team ahead of the curve.
• Support onboarding of new team members and serve as the internal technical go-to person.
• Prepare periodic reports as assigned.

REQUIRED SKILLS AND QUALIFICATION

• Dental Technician background; Dental degree is a strong plus.
• Proven experience in CAD/CAM design (3Shape, Exocad, or similar platforms).
• Prior experience as a university lecturer, corporate trainer, or in a similar educational role.
• Strong track record in developing and managing LMS platforms and internal training programs at the regional or international level.
• Experience in process control, SOP development, and workflow optimization.
• Ability to simplify complex technical concepts and train diverse teams.
• Strong organizational and time management skills, capable of leading initiatives independently.

PREFERED QUALIFICATIONS:

• MBA or equivalent business/operations qualification.
• Experience working in fast-paced, cross-cultural environments.
• Familiarity with digital dentistry products, orthodontic workflows, and clear aligner systems.

LANGUAGE SKILLS

• Fluent in English
• Advanced/professional knowledge of 2 other EU languages (Spanish, Italian, French, German) is a Plus