Digital Engagement Lead

As a senior DDaT leader, you will be the key driver for transforming patient care through digital services across the Trust and ICs.

Strategy & Value: Champion innovation and ensure DDaT operations align with local and national strategy, maximizing value for patients.

Engagement & Collaboration: Use expert communication to forge powerful alliances (NHSE/ICS) and ensure seamless collaboration between DDaT, clinical, and operational teams.

Delivery & Leadership: Lead your team, manage complex programmes/budgets, and provide professional digital support to all Care Groups, ensuring delivery of the Trust's vision.

Lead the future of digital engagement in healthcare!

Main duties of the job

Culture & Value: In still a 'customer service' culture within the team, proactively identifying opportunities to add value using digital solutions.

Digital Partner Leadership: Support Digital Partners to build deep relationships with Care Groups, enabling them to horizon-scan and anticipate service needs.

Governance Support: Ensure Digital Partners establish and maintain the appropriate governance structures and senior stakeholder buy-in within their Care Groups.

Adoption: Work with clinical/operational teams to ensure the successful adoption of digital solutions for improved patient services.

Job summary

Digital Engagement Lead: Drive Digital Healthcare Transformation

As a senior DDaT leader, you will be the key driver for transforming patient care through digital services across the Trust and ICs.

• Strategy & Value: Champion innovation and ensure DDaT operations align with local and national strategy, maximizing value for patients.

• Engagement & Collaboration: Use expert communication to forge powerful alliances (NHSE/ICS) and ensure seamless collaboration between DDaT, clinical, and operational teams.

• Delivery & Leadership: Lead your team, manage complex programmes/budgets, and provide professional digital support to all Care Groups, ensuring delivery of the Trust's vision.

Lead the future of digital engagement in healthcare!

Main duties of the job

1. Customer & Care Group Engagement

• Culture & Value: In still a 'customer service' culture within the team, proactively identifying opportunities to add value using digital solutions.

• Digital Partner Leadership: Support Digital Partners to build deep relationships with Care Groups, enabling them to horizon-scan and anticipate service needs.

• Governance Support: Ensure Digital Partners establish and maintain the appropriate governance structures and senior stakeholder buy-in within their Care Groups.

• Adoption: Work with clinical/operational teams to ensure the successful adoption of digital solutions for improved patient services.

2. Programme Delivery & Governance

• Oversight & Assurance: Provide overall oversight and assurance of delivery through the Trust's Digital Governance, Programme Boards, and PMO.

• Prioritization: Support the delivery of high-priority digital objectives, including the Digital Hospital Committee's "Top Ten" Programmes.

• Risk Management: Take overall responsibility for monitoring progress, resolving risks, issues, and dependencies, and ensuring high customer satisfaction.

• External Liaison: Facilitate effective working relationships between internal customers, IT suppliers, and external stakeholders.

Please see job description for full details.

About us

Diversity makes us interesting Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on or .

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job description Job responsibilities

Please see attached job description and person specification for more details. The above are key highlights only.

Person Specification Job Criteria Essential

• Possesses a Masters degree (or equivalent experience) in a relevant discipline or significant experience in managerial and leadership roles, including DDaT services in a health environment, and leadership of teams
• A successful track record of digital services within healthcare. This must include managing complex competing priorities and delivering on time with restricted resources
• demonstrates a comprehensive understanding of NHS strategic objectives and drivers, the NHS structure, organizations, and management , AND is technically expert in healthcare systems.

Desirable

• Experience in a Senior digital role in a healthcare setting
• Experience in Co-operative working with suppliers to develop innovative solutions.
• Holds a PRINCE2 Practitioner or similar project management qualification, with experience of leading large complex projects.

Person specification Essential

• Effective communication (verbal and written) to influence & inform and the ability to work with and influence external bodies
• Significant experience of team working and of working across team and sector boundaries , coupled with demonstrated People management skills.
• Highly developed project and programme planning skills and budgeting experience to ensure that DDaT delivers within the overall Trust's vision.

Desirable

• olds a Managing Successful Programmes (MSP) or similar programme management qualification
• Experience in Partnership working across NHS & supplier boundaries
• Experience in Developing and interpreting NHS system specifications and requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details Employer name

Royal Berkshire NHS Foundation Trust

Address

DDaT Digital Engagement Lead

Royal Berkshire Hospital, London Road

Reading

RG1 5AN

Employer's website

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Associate Director of Customer Relations