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Digital Customer Experience Leader
Posted 3 days 5 hours ago by EcoOnline
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
EcoOnline in the United Kingdom is seeking an experienced Customer Experience professional to lead digital engagement initiatives across SaaS products. You will shape self-service and AI-assisted support, and partner with IT, Product and Success teams to deliver a seamless customer journey.
The role requires 3-5+ years in CX/Digital Support, strong stakeholder management, and experience with CRM platforms such as Salesforce. Hybrid work and growth opportunities are offered.
EcoOnline
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