Digital Channels Manager

Digital Channels Manager

Location: Cheltenham, UK (Hybrid or remote)

Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Share scheme, Enhanced pension plan, Life assurance, On-site gym, Free on-site parking, Salary sacrifice schemes for Technology and Electric Vehicles.

Role Overview

We're looking for a dynamic and data-driven Digital Channels Manager to drive and manage the performance of our Group's digital communication platforms. This is a pivotal role responsible for proactively managing activities across internal and external digital channels including our colleague engagement platform, digital signage network, corporate website and Group led social media platforms, with accountability for channel performance.

As part of the Group Communications team, you'll be working with and supporting the Head of Digital Channels to drive an aligned approach which also meets the specific needs of external and internal stakeholders. This will also involve collaborating closely with colleagues leading our Content Development, Corporate Reporting and Business communication activities.

We are looking for a digital channels professional with demonstrable experience across all platform types and ideally with skills honed in a corporate (plc) environment.

Objectives & Responsibilities

• Manage and execute the digital channel strategy across internal and external platforms
• Manage day to day operations of our digital channels, ensuring optimal performance and excellent experience
• Lead on digital marketing and digital governance activities that support brand activation, owned channel reach and reputation management
• Lead and co ordinate platform upgrades and support in managing vendor relationships
• Collaborate with the content team and business stakeholders to ensure that digital campaigns are delivered in line with requirements and perform to set KPIs
• Monitor channel performance using analytics' tools, collate results and provide insights and reporting to improve channel performance, engagement and reach
• Develop and enforce digital governance frameworks across internal and external channels
• Ensure accessibility, compliance and brand consistency across all platforms
• Provide technical support and training as required for a broad network of content creators

Qualifications

• Company Core Values at all times
• Extensive experience of managing internal and external digital channels, ideally in a corporate environment
• Deeply knowledgeable across a variety of platforms and digital tools, including CMS, intranets, website and social media management systems
• Demonstrable experience of performance marketing led campaigns such as paid advertising and SEO projects that delivered tangible improvements and results
• Data literate with experience of leading analytics, insights and reporting for digital activities
• Demonstrates good knowledge of UX best practice, accessibility standards and digital governance requirements and frameworks
• Excellent project and stakeholder management skills
• Good networker, able to build strong relationships and lead cross functional projects
• Superb prioritisation and time management to meet critical, immovable deadlines
• Embraces change and excels at helping others to do so
• Ability to remain calm under pressure
• Acts with integrity at all times, seeks and acts on feedback

Spirax Group is a FTSE100 and FTSE4Good multi national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Benefits

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause friendly workplace principles and more. Learn more at

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.