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Development Officer (FTC)

Posted 7 hours 3 minutes ago by IOSH

Permanent
Full Time
Other
Leicestershire, Leicester, United Kingdom, LE1 1
Job Description

Job Title: Development Officer

Contract: 12 months fixed term

Salary: £26,520 per annum

Hours per week: 35

Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. You'll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home.

The successful applicant must have the pre-existing right to both live, and to work in the UK.

Closing date: 6 May 2026

About the role

We are looking for a highly organised and detailed Development Officer to join IOSH. You will play a crucial part in maintaining the quality and integrity of the IOSH brand by managing the quality assurance process for learning content developed by third party organisations.

Working within a small, dedicated team you will administer the end-to-end course approval process and will hold the autonomy to make key decisions. Specifically, you will use your expertise gained in a learning environment, and occupational safety and health knowledge to review training courses and ensure they meet our rigorous IOSH standards.

When content does not meet the standards, you will be responsible for providing clear, constructive feedback and advice through accurate written reports, which include recommendations for improvement. You will act as a solution focused partner, addressing and resolving all queries related to our tailored course approval service.

What you'll bring

To succeed in this role, you must possess exceptional attention to detail for proofreading learning content and identifying necessary improvements. You will have strong communication skills and be comfortable building rapport and managing relationships with a range of external clients and internal stakeholders.

You must be experienced in writing accurate, concise, and supportive reports. The ability to manage your own caseload of projects, handle multiple projects with differing deadlines, and demonstrate strong time management skills are all essential.

Essential criteria
  • Significant experience of using Microsoft Office applications.
  • A good operational understanding of administrative processes and procedures.
  • The ability to provide verbal and written feedback, including structured advice and guidance to customers.
  • Demonstrated experience in writing high quality, professional reports in English.
  • Exceptional attention to detail to ensure all work is quality checked.
Desirable criteria
  • Previous experience of working in a Learning and Development environment.
  • A formal adult training qualification (e.g., Cert Ed, PTLLS, Level 3 Award in Education and Training, or equivalent) or relevant experience.
  • A demonstrable understanding or qualification in occupational safety and health.
  • Experience using CRM systems such as Microsoft Dynamics 365.
What's in it for you?
  • Hybrid working and flexibility to ensure a positive work life balance.
  • 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more.
  • Private medical insurance and healthcare cash plan covered by IOSH.
  • Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%.
  • Individual performance related pay scheme.
  • Up to five paid volunteering days per year.
  • Employee Assistance Programme to support you and your dependent's wellbeing.
About us

The Institution of Occupational Safety and Health (IOSH) is the world's Chartered body for safety and health professionals.

We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are.

We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy.

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