Desktop Support Consultant - Brussels - French and English speaking

Desktop Support Consultant - Brussels - French and English speaking

One of our Blue Chip Clients is urgently looking for a Desktop Support Consultant.

Please find some details below:

YOUR MISSION

As the primary point of contact for our users, you ensure business continuity by providing high-quality technical support.

RESPONSIBILITIES

User Support: Incident resolution (hardware, software, connectivity) via ticketing, phone, or in-person.

Access Management: User account administration via Active Directory.

Cloud & Virtual Environment: Level 1 support for Azure environments and Citrix sessions.

Follow-up: Rigorous documentation of interventions and proactive management of open cases.

CANDIDATE PROFILE

Languages: Mandatory proficiency in a languages: French, English. (Dutch as well is a plus)

IT Skills: Windows/O365 support, Active Directory. Basic knowledge of Azure and Citrix.

Soft Skills: Excellent customer service, proactivity, accountability, and strong motivation.

No teleworking: 5 days onsite at customer (Brussel)

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.