Deskside IT Engineer - Hybrid Support Specialist

A leading law firm in London is seeking an IT Support Deskside Engineer to provide face-to-face technology support. The role involves addressing user needs on Windows 10 and Office 2016, managing escalations, and ensuring customer satisfaction. Candidates should have at least one year of experience in IT support and possess strong problem-solving skills. The position requires flexibility to work out of hours and occasional travel. A comprehensive benefits package including bonuses and medical insurance is offered.