Deputy Service Lead

The Royal Marsden Hospital is Europe's largest Oncology centre with sites in Chelsea and Sutton. The Department of Nuclear Medicine, PET/CT and Radioisotope Therapy is looking for an enthusiastic and well-motivated individual to join our team on the Chelsea site. The successful candidate will manage the Chelsea department and work very closely with the Radioisotope Service Manager. The candidate will be expected to support both the service and its staff in continuing to maintain and develop the highest standards of imaging. The position will be at our Chelsea site.

Main duties of the job

1. To possess a distinct level of responsibility in providing a comprehensive service for Nuclear Medicine.
2. The post holder will be responsible for the operational management of the Nuclear Medicine Service.
3. To work closely with the Radioisotope Service Lead, Deputy Service Leads, Nuclear Medicine consultants and all Nuclear Medicine staff.
4. The post holder will work closely with Sutton Deputy Service Leads, working collaboratively and interchangeably as they will need to cross cover on holidays and other absences supporting each other.
5. The post-holder will liaise with a variety of staff throughout the Trust, including wards and theatres and with those from other NHS trusts. The key working relationships in the department will be with the imaging, medical, clerical and nursing staff.
6. The post holder will have considerable patient contact, including contact with the terminally ill. Patient presentation will include the unconscious, incapacitated, confused and those with physical and mental disabilities.
7. To manage shifts according to the workload with the guidance of the Radioisotope Service Manager.
8. To provide clinical management to all the Nuclear Medicine staff.
9. To possess enough knowledge about Radiation Protection to provide support to other departments and other professionals.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

1. To ensure the timely, efficient and courteous provision of Nuclear Medicine services within the available resources.
2. To support the Radioisotope Services Manager in the operational management of the Nuclear Medicine department.
3. To deputise for the Radioisotope Services Manager as and when required.
4. To ensure that working practices meet current professional standards and legislation (including radiation protection and Health & Safety) and are documented, accessible and regularly reviewed.
5. To work with Trust physicists to ensure all equipment is maintained to a high standard and meets QA and H&S requirements.
6. Responsible for developing working practices to meet current professional standards and legislation, including the provision of documents that are accessible and regularly reviewed in line with the imaging quality management system and QSI accreditation.
7. Manage the effective and efficient deployment/rota of staff with attention to skill mix and experience, this to be done in conjunction of Deputy service leads as required.
8. To have expert knowledge on the range of the technical applications available of the scanner and to train and advice staff accordingly.
9. To supervise Nuclear Medicine Radiographers/Technologists within Nuclear Medicine and therapies to ensure high standards and smooth running of the service.
10. To solve problems which are beyond the capabilities or expertise of the Radiographers/Technologists/Nurses within the department.
11. To monitor and report equipment faults and to determine the severity of a problem and its probable impact on the workload after discussions with Nuclear Medicine Physics team. To make a balanced judgment on when to call in a service engineer, considering the effect on the normal running of the service.

Person specification Education/Qualifications

• BSc in Nuclear Medicine or Equivalent
• Evidence of relevant further education
• Evidence of Specialised Clinical Experience
• Training in venepuncture and cannulation
• Professional registration
• Post graduate teaching qualification
• Presentation at national/international meeting/conference

Experience

• Experience of Nuclear Medicine, radioisotope therapies and PET/CT Technologist/radiographer and other staff management
• Experience of appraising and developing staff
• Evidence of responsibility for delivering operational services
• Evidence of leadership and team building
• Evidence of service implementation and development
• Responsibility for imaging services.

Skills Abilities/knowledge

• Ability to express themselves clearly
• Exemplary organisational and time management skills, resulting in effective resource management
• Assured demeanour, able to inspire confidence in others - have appropriate confident manner, able to communicate and negotiate with all colleagues and partners without being intimidated.
• Sophisticated communicator will be required to manage sensitive information in situations involving anxious and demanding individuals using exemplary diplomacy and empathy.
• Sensitive and considered manager in all staff matters.
• Ability to write clearly and concisely.
• Ability to use a range of computer software
• Experience of scientific and service report writing
• Evidence of Efficient working
• Evidence of complex problem solving
• Evidence of planning to tight deadlines

Personal Qualities

• Evidence of personal development, enthusiasm, tenacity and initiative
• Evidence of career development
• Experience of negotiation

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination - What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the utmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.