Deputy Manager Specialist Services

Job Title: Deputy Manager - Specialist Services

Location: Great Yarmouth, Norfolk

Salary: £32,000 - £35,000 per annum (DOE)

We are recruiting for an experienced Deputy Manager to join a specialist care service in Great Yarmouth. This is a key leadership role supporting the Home Manager in the day to day running of the service, ensuring the delivery of high quality, person centred care for individuals with learning disabilities and complex needs.

The service operates using a Positive Behaviour Support (PBS) model, focusing on promoting independence, choice, inclusion and quality of life for all residents.

Key Responsibilities

• Support the Home Manager in the overall operation of the service
• Lead, supervise and support care staff to deliver high quality, person centred care
• Take responsibility for the service in the absence of the Home Manager
• Monitor residents' wellbeing and ensure care plans are accurate and up to date
• Support medication management and care documentation
• Conduct staff supervision, appraisals and ongoing development
• Act as safeguarding lead in the absence of the Home Manager
• Ensure compliance with CQC standards, health and safety and infection control requirements
• Build strong relationships with residents, families and external professionals
• Promote a positive, inclusive environment and encourage resident engagement and independence

Requirements

• Previous experience as a Deputy Manager within a residential care setting
• Strong understanding of learning disabilities and complex care needs
• Knowledge of Positive Behaviour Support (PBS) approaches (desirable)
• Good understanding of CQC standards and regulatory compliance
• Experience in staff supervision, development and performance management
• Strong communication and relationship building skills
• Ability to work collaboratively with families and multidisciplinary teams

Salary & Benefits

• £32,000 - £35,000 per annum (depending on experience)
• Opportunities for training, development and career progression
• Supportive leadership and structured onboarding
• Ongoing professional development opportunities
• Employee wellbeing and support initiatives
• A collaborative working environment focused on quality care delivery

About the Role

This is a rewarding opportunity to join a service that places people at the heart of care delivery. You will play a vital role in ensuring residents receive safe, compassionate and effective support, while also leading and developing a dedicated care team.

The service is committed to the PBS model, ensuring that care is tailored to individual needs and focused on improving quality of life through proactive and person centred approaches.

Please note: This role requires relevant experience within a residential care or specialist care setting.