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Deployment Engineer

Posted 13 hours 5 minutes ago by Skillsbay Limited

£80,000 - £100,000 Annual

Permanent

Full Time

Other

Bristol, Whitehall, United Kingdom, BS5 7

Job Description

Overview

6-12 months
Outside IR35
London (4 days on-site, WFH on Fridays)
SC Clearance required

Role Purpose

The Deployment Engineer will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This role requires a combination of technical expertise, excellent customer service skills, and a proactive approach to resolving issues during classroom-style deployments.

Responsibilities

Device Preparation
- Configure devices using Workspace ONE (WS1) and Autopilot to meet deployment specifications.
Deployment Execution
- Conduct on-site, classroom-style device deployments, ensuring all user devices are set up and operational.
- Engage directly with end users during deployment to assist with setup and answer any questions.
Support and Troubleshooting
- Provide basic technical support to resolve issues encountered during deployment.
Customer Interaction
- Maintain a professional, user-focused approach, delivering excellent customer service throughout the deployment process.

Required Skills and Experience

Security Clearance: SC Cleared.
Technical Expertise: Proven experience with Workspace ONE (WS1) and Autopilot for device build preparation.
Deployment Experience: Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations).
Customer Service: Strong interpersonal and communication skills with a focus on delivering user-centric solutions.
Basic Technical Support: Ability to troubleshoot and resolve common device deployment issues.