Democratic Services Officer (Contract)

Democratic Services Officer

Fixed term contract, up to 12 months, part time (29.6 hours per week). Pro rata salary: £24,236.,512.80 per annum. Full time equivalent salary: £30,295.,641.00 per annum. Location: Chelmsford, Essex.

Role Overview: The Democratic Services Officer delivers high quality member support, committee administration, appeals, election and induction processes, and promotes community engagement around the Council's democratic processes. The role operates in a political environment, requiring tact, diplomacy, and accuracy.

Accountabilities

• Provide exceptional service delivery, maintaining high standards of quality and quantity of work.
• Work collaboratively within the function to deliver the best possible outcomes for customers.
• Maintain and nurture collaborative relationships in all day to day activity.
• Continually meet improved levels of service quality.
• Effectively use digital technologies and innovate within the role.
• Factor equality and diversity into all daily activities.
• Incorporate risk management into daily activities.
• Maintain a reputation for delivering exemplary customer interactions.

Experience and Qualifications

• Educated to an A level standard (including English and Maths grade C or above) or equivalent by experience.
• Evidence of continuing professional development and knowledge in political or policy environments and Local Government.
• Good experience of providing administrative support and servicing high level meetings, including writing minutes.
• Excellent ICT skills, including Microsoft applications and expertise with specialist systems; experience of a committee management system is desirable.
• Strong organisational skills, ability to work to tight deadlines, prioritise work, use initiative, and be self motivating.
• Excellent interpersonal and organisational skills, with the ability to manage workload under tight deadlines.
• Experience working in a sensitive political environment, demonstrating tact and diplomacy.
• Experience conducting research and working on projects.

Company: Essex County Council - Sector: Corporate Services, Administration.

Expiry: 10 July 2026.