Delivery Manager (Customer Master Data)

Delivery Manager (Customer Master Data)

Initial 24 Month Contract

Barcelona/Hybrid

Yolk Recruitment are currently hiring for a Customer Master Data Delivery Manager to lead the end-to-end delivery, governance, and adoption of a global Customer Master Data Management (MDM) solution. The role combines technical MDM expertise, delivery excellence, and stakeholder leadership to ensure high-quality customer data solutions are delivered on time and adopted across business teams.

Key Responsibilities:

• Lead delivery of customer master data initiatives across multiple countries and systems.

• Drive stakeholder alignment and adoption, translating strategic priorities into actionable roadmaps.

• Oversee planning, prioritization, risk, dependency, and issue management.

• Coordinate upstream and downstream system integrations.

• Manage testing, cutover, hypercare, and transition to operational teams.

• Orchestrate agile delivery, including backlog prioritization, user story sizing, and sprint execution.

• Support change management, training, documentation, and communication across teams.

• Ensure compliance with data governance and quality standards, regulatory requirements, and audit readiness.

• Lead, coach, and onboard a team of 5-7 data, MDM, and integration professionals.

Required Skills & Experience:

• 8-10 years of professional experience, including 5-7 years in MDM/data management and 3-5 years in delivery or product management roles.

• Hands-on experience with MDM platforms (eg, Informatica IDMC/C360 or equivalent) and Customer 360 principles.

• Strong knowledge of data governance, data quality, match & merge, survivorship, and Golden Record concepts.

• Proven track record managing complex, multi-country delivery programs.

• Expertise in Agile/SAFe delivery, backlog-driven execution, and sprint orchestration.

• Strong stakeholder management, executive communication, and change leadership skills.

• Experience with ERP, CRM, and external data integrations.

• Ability to enforce governance, compliance, and quality across distributed teams.