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Delivery Customer Care Specialist

Posted 1 day 9 hours ago by DPD

Permanent
Full Time
Other
Kent, Dartford, United Kingdom, DA1 1
Job Description

DPD is seeking a Customer Services Advisor in Dartford to support internal and external customers with parcel collection or delivery queries. You will work with Drivers, Shift Managers and Operations Managers to identify issues, investigate missing parcels, and resolve disputes while promoting company services.

The role emphasizes a fast-paced environment with a focus on accuracy, empathy, and excellent communication.

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