Delivery Consultant

We're looking for a hands on Delivery Consultant to provide daily onsite support, workforce engagement and fulfilment for a major national logistics client. You'll be the visible point of contact for both the client and the workforce, ensuring smooth day to day operations, strong communication and consistent delivery of KPIs and SLAs.

Key Responsibilities Workforce Engagement & Onsite Support

• Be the primary onsite contact for associates, maintaining strong daily visibility.
• Build trusted relationships to support engagement, welfare and retention.
• Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).
• Promote a positive safety culture.
• Support labour planning for HGV drivers.
• Deliver or support site inductions and onboarding.
• Work with the central recruitment team to maintain a strong, compliant talent pipeline.
• Identify and elevate issues affecting fulfilment (e.g., skill gaps, attendance patterns).
• Support monitoring of driver compliance (WTD, licence checks, shift patterns).

Client Engagement & Operational Support

• Maintain strong relationships with Managers and site leadership.
• Provide updates on workforce sentiment, risk areas and operational pressures.
• Escalate wellbeing and safety concerns.
• Contribute to continuous improvement and consistent service delivery.

Administration & Reporting

• Support payroll accuracy and timely submission.
• Maintain accurate workforce and ER records.
• Produce basic MI on attendance, performance and retention.
• Ensure compliance with client processes and safety standards.

Skills & Experience

• Strong people skills with the ability to build rapport quickly.
• Confident handling sensitive conversations and resolving issues at pace.
• Highly organised with good attention to detail.
• Resilient, adaptable and effective in fast paced operational environments.
• Experience in driving, logistics or industrial recruitment strongly desirable.
• Experience with HGV drivers or driver compliance is a significant advantage.
• Full UK driving licence required.

What's In It for You

• Salary up to £31,500 + quarterly bonuses
• 24 Day's holiday (rising to 27) + birthday off, plus option to buy more
• Private medical, dental and well being benefits
• Pension with increasing contributions
• Early finish Fridays, volunteering days & exclusive discounts
• Supportive, inclusive culture focused on development

About Manpower

Manpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way.

We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.