Debt Recovery Agent

Contract Duration: 4 months (with the possibility of extension until year-end)

Start Date: Immediate Start

Job Description

We are seeking a highly motivated and experienced Debt Recovery Agent to join our client, a public sector body, on a temporary basis. This fully remote role will involve extensive phone and email contact with debtors, specifically focused on chasing down unpaid invoices.

Key Responsibilities:

• Proactively contact debtors by phone and email to recover outstanding payments.
• Manage a portfolio of unpaid invoices, ensuring timely follow-up and resolution.
• Maintain accurate records of all interactions and communications with debtors.
• Collaborate with the finance team to provide updates on debt recovery progress.
• Utilize INTEGRA financial management system to track, manage, and report on debt recovery activities.
• Ensure compliance with debt recovery procedures and protocols.
• Attend remote meetings and training sessions via MS Teams.
• Contribute to the continuous improvement of debt recovery processes.

Requirements:

• Experience: Previous experience in a similar debt recovery role is essential.
• Communication Skills: Strong communicator with a confident and assertive personality, able to negotiate and influence outcomes.
• Technical Proficiency: Highly IT-literate with experience in financial management systems (preferably INTEGRA), MS Outlook, Teams, and SharePoint.
• Time Management: Ability to work independently and manage your time effectively in a remote environment.

What We Offer:

• Competitive salary range of €42,000 - €48,000 per annum, depending on experience.
• Flexible, fully remote working arrangement within Ireland.
• Comprehensive training and support to ensure success in the role.
• Opportunity to work with a national authority in a key role.